Alamo Rent A Car

3.6
764 reviews
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Business Details

4332 Collins Ave, Miami Beach, FL
33140, United States
(888) 826-6893
https://www.alamo.com/en/car-rental-locations/us/fl/miami-beach-41at.html
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About

Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Miami Beach Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in FL and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
4332 Collins Ave, Miami Beach, FL
33140, United States

Hours

Reviews

3.6
764 reviews
5 stars
367
4 stars
118
3 stars
52
2 stars
33
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior, particularly from a manager named Tate.

Reservation Issues

Many customers experienced problems with their reservations, including cars not being available despite prior bookings, leading to significant delays and frustration.

Mixed Experiences

While some customers praised the quick service and helpful staff, others reported long wait times and disorganization at the location.

Billing Problems

Several reviews mentioned unexpected charges and difficulties in obtaining refunds, contributing to a negative perception of the company's billing practices.

Vehicle Quality

There were mixed reviews regarding the condition of the vehicles, with some customers receiving cars that did not match their reservations or were in poor condition.
  • PP
    Patrycja
    Nov 15, 2025
    2.0
    I’m extremely disappointed with this rental company. I booked a Mustang Cabrio well in advance, and I arrived on time on the day of pickup, only to be told that the car wasn’t available. The employee simply told us to choose another vehicle, but there were only a few left — all large cars like Dodges, nothing close to what I had reserved. I find this completely unacceptable and frankly dishonest. We were not offered any compensation, apology, or even a proper explanation. The employee’s attitude made it seem like this was a normal, recurring situation, which is even more concerning. I’m really frustrated and feel cheated. I absolutely do not recommend this company.
  • CW
    C W
    Nov 12, 2025
    5.0
    All the guys were helpful and kind. Thank you, John, for making the car rental process smooth and easy!
  • AB
    Adam Brock
    Nov 9, 2025
    1.0
    30 people in line, one person working
  • JP
    Jana Pakhai
    Oct 25, 2025
    1.0
    Incompetent people who don't know how to do their job. I reserved a car on the website, but you can't pick it up here, it takes too long, there's only one person working. So bad experience!
  • CU
    Christoph U.
    Sep 28, 2025
    5.0
    Immer wieder gerne!
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Frequently Asked Questions About Alamo Rent A Car

What services does Alamo Rent A Car in Miami Beach offer?

Alamo Rent A Car offers car rental services including economy car rentals, vacation car rentals, and airport pick up.

Where is Alamo Rent A Car located in Miami Beach?

It is located at 4332 Collins Ave, Ste 104, Miami Beach, FL 33140, US.