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Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior, particularly from a manager named Tate.
Reservation Issues
Many customers experienced problems with their reservations, including cars not being available despite prior bookings, leading to significant delays and frustration.
Mixed Experiences
While some customers praised the quick service and helpful staff, others reported long wait times and disorganization at the location.
Billing Problems
Several reviews mentioned unexpected charges and difficulties in obtaining refunds, contributing to a negative perception of the company's billing practices.
Vehicle Quality
There were mixed reviews regarding the condition of the vehicles, with some customers receiving cars that did not match their reservations or were in poor condition.
PP
Patrycja
Nov 15, 2025
2.0
I’m extremely disappointed with this rental company. I booked a Mustang Cabrio well in advance, and I arrived on time on the day of pickup, only to be told that the car wasn’t available. The employee simply told us to choose another vehicle, but there were only a few left — all large cars like Dodges, nothing close to what I had reserved.
I find this completely unacceptable and frankly dishonest. We were not offered any compensation, apology, or even a proper explanation. The employee’s attitude made it seem like this was a normal, recurring situation, which is even more concerning.
I’m really frustrated and feel cheated. I absolutely do not recommend this company.
CW
C W
Nov 12, 2025
5.0
All the guys were helpful and kind. Thank you, John, for making the car rental process smooth and easy!
AB
Adam Brock
Nov 9, 2025
1.0
30 people in line, one person working
JP
Jana Pakhai
Oct 25, 2025
1.0
Incompetent people who don't know how to do their job. I reserved a car on the website, but you can't pick it up here, it takes too long, there's only one person working. So bad experience!
What services does Alamo Rent A Car in Miami Beach offer?
Alamo Rent A Car offers car rental services including economy car rentals, vacation car rentals, and airport pick up.
Where is Alamo Rent A Car located in Miami Beach?
It is located at 4332 Collins Ave, Ste 104, Miami Beach, FL 33140, US.
What are the operating hours of Alamo Rent A Car Miami Beach?
They are open Monday to Friday from 7:30 AM to 6:00 PM and on Saturdays and Sundays from 9:00 AM to 5:00 PM.
How can I get last minute specials for car rentals at Alamo Miami Beach?
You can click on Alamo's last minute specials page online to save with deals and discounts.
Which payment methods are accepted at Alamo Rent A Car Miami Beach?
They accept payments via cash, check, Discover, MasterCard, and Visa.
Does Alamo Rent A Car in Miami Beach offer discounts for active military members?
Yes, Alamo Rent A Car offers discounts for active military personnel.
Can I book Alamo Miami Beach car rentals online?
Yes, you can make reservations online through their official website link.
What nearby car rental agencies can I find near Alamo Rent A Car Miami Beach?
Nearby car rental agencies include SIXT Rent a Car Miami Beach Collins Ave., Enterprise, Sixt Rent A Car, National Car Rental, and Miami VIP Yachts.
What accommodations are available near Alamo Rent A Car Miami Beach?
Nearby hotels include Notebook Hotel, Hotel Pierre, Holiday Inn Miami Beach Oceanfront, Four Points Hotel Miami Beach Itt Sheraton, Charles Group Hotels Miami Beach, Radisson Resort Miami Beach, Four Palms Hotel, Beach Castle Hotel, Secret Garden Miami Beach, and Four Points by Sheraton Miami Beach.
Are there dining options close to Alamo Rent A Car in Miami Beach?
Yes, nearby dining options include Paradise Cafe, Sunrise Cafe, Florida Grill, Beaches Bar And Grill, and Brochette.