Enterprise Rent-A-Car

4.3
820 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Melbourne, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Harbor City Blvd. location today.

Location

Enterprise Rent-A-Car
920 Harbor City Blvd, Melbourne, FL
32901, United States

Hours

Reviews

4.3
820 reviews
5 stars
587
4 stars
89
3 stars
33
2 stars
25
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Rental Process

Several reviews noted the ease of the rental process, including quick pick-up and drop-off, although some experienced issues with vehicle availability.

Vehicle Quality

Feedback was mixed regarding vehicle conditions, with some customers receiving well-maintained cars while others reported receiving dirty or poorly serviced vehicles.

Communication Issues

Multiple customers expressed frustration with poor communication, including difficulties reaching the location by phone and issues with reservation management.

Negative Experiences

A number of reviews detailed negative experiences, including rude staff interactions and problems with billing and vehicle availability.
  • TJ
    Tracia Jones
    Dec 31, 2025
    5.0
    My overall experience with Enterprise was remarkable! They met me at the car repair shop and just made the overall experience very fluent and stress free. They even came to pic up the car from the repair shop so I wouldn’t have to drop it off to them. The gentleman that serviced me was very thorough and professional. He engaged to ensure I was comfortable with the features of the car. I will definitely utilize Enterprise should I need a rental car in the future.
  • MV
    Michael Viola
    Dec 29, 2025
    5.0
    Awesome service.
  • CN
    Christy Nicole
    Dec 24, 2025
    5.0
    I have to say the staff was amazing! I went to both the locations on Palm Bay road and US1 (for 2 separate rentals) Palm Bay, Wiley, was very helpful in getting me into a rental, especially in the unfortunate situation I was in. He got me fair rates, and was very thorough. The vehicle did flash warning lights regarding an oil change and maintenance which I was assured had been addressed, and I had no issues with the car during the week I used it. When I needed to extend my rental it was very easy. They send a reminder text of when your rental is due and if you'd like to modify it. It took maybe 2 minutes tops to extend my rental. I returned the rental to the US1 location and was given a ride up the street to my vehicle. I called in 1st to make sure it was ok. When I walked in I was immediately helped. Unfortunately I didn't get the gentleman's name, but he was very nice and his kind personality was delightful. During our drive we discussed the different car brands and his personal experience and preferences, which I found very helpful! I definitely recommend Enterprise for all your rental car needs!
  • RJ
    Rick Jacobsen
    Dec 22, 2025
    5.0
    The crew at Enterprise car rental Harbor city blvd Made my rental experience great! Thank you!! All
  • CP
    Christopher Pernice
    Nov 24, 2025
    1.0
    So here’s the deal. I had a reservation with wickham branch and the autobody shop call this branch by mistake and instead of a pick up like normal I had to uber to the location no harm no foul. The guy at the counter was nice enough he pulled my reservation from the other office then told me he only had one car not something I wanted. I told the gentleman that I did not want that car. He proceeds to lead me out to the car I said no to… ok so wasn’t listening to anything I said . So ok he should bring me back in and see what the other location who I had the reservation with had .. NO He was like ok you can go So here I am Outside and have to get an uber/ride to the other location. So I complain and am a little pissy. And call my uber, just thought a was bad customer service. That said the manager comes out and says that I have to get off the property or he’s calling the cops. And tells me he blacklisted me with enterprise. 🤬 If I could leave negative stars I would

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Melbourne, FL?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays?

Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.