Advance Auto Parts

4.4
285 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1355 W New Haven Ave in Melbourne offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1355 W New Haven Ave, Melbourne, FL
32904, United States

Hours

Reviews

4.4
285 reviews
5 stars
186
4 stars
60
3 stars
22
2 stars
4
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with several instances of employees going above and beyond to assist.

Mixed Experiences

While some reviews highlighted excellent service, others reported rude or inattentive staff, indicating inconsistency in customer experiences.

Product Availability

Customers appreciated the variety of products available, although some noted specific items were out of stock.

Installation Services

Several reviews mentioned positive experiences with free installation services, particularly for batteries and wipers.

Pricing

Feedback on pricing was mixed; some found it competitive while others considered it a bit high.
  • MB
    Michael Burch
    2 days ago
    5.0
    My wife and I stopped in yesterday (11/21/2025) to get a windshield wiper blade for our 2016 Kia Sorento as well as a new battery for the key fob. We were greeted by a very nice and pleasant young man named Josh. He identified the battery that we needed and replaced it for us. He also got the correct rear windshield wiper blade for us and also installed it, because I was perplexed as to how to do it. We had only purchased the car used a couple of weeks ago, so I'm not familiar with all the nuts and bolts of how everything works yet. We had originally gone to Auto Zone a couple of days ago to get the rear windshield wiper blade, and they didn't even have it in stock. As far as O'Reilly on New Haven, don't even bother going there. I wrote them off after my last horrible experience there. I was treated so inconsiderately, and the worst part is that it was by the manager. I highly value good quality customer service. That's why I will patronize businesses where I might have to pay a little bit more, but the excellent customer service, to me, is well worth it. If Josh is representative of all the help at Advance Auto, then we will definitely be back. I would highly recommend this store to needing good quality customer service for your auto parts needs.
  • LC
    Laurie Castor
    Oct 22, 2025
    5.0
    I needed a new battery and needed someone to install it. I'm disabled and live on SS benefits, so I have to buy "cheap." And then I met Timothy. He went over and above regular customer service! We talked about how difficult it was going to be to install as he had to remove a lot of parts just to get to the battery. He never blinked but just got right to it! He also helped me a little on the price. I have a new battery and a new auto shop!very good
  • KW
    K & B Traveling the World
    Oct 9, 2025
    5.0
    I had a hose break over here in melbourne , and I live in tampa. The manager let me fix it in the parking lot! So helpful.And I would recommend this store to anybody getting to work out their car!
  • OO
    Onel
    Sep 29, 2025
    4.0
    Recommend it
  • AG
    Amanda Gilstad
    Sep 19, 2025
    1.0
    Your staff was so rude, I couldn’t believe it. Asked him to run a scan on it for the error code and he acted like I was troubling him. Then after being condescending, he shoves a part number on me and rushes to smoke a cigarette. I’m actually shocked enough to stop and write this review in the parking lot, watching him blow cigarette smoke out the front door. And he was absolutely useless in answering the question because the part he gave me was just replaced, that’s why I was asking in the first place.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*