Tire Choice Auto Service Centers

Reviews

• KB

  Kaylin Berner

  3 days ago
  1.0
  We had a very frustrating experience with Tires choice in Lutz. We brought our 2017 Honda Accord in because it was losing power and having charging system issues. We specifically asked them to check the alternator, battery, and serpentine belt. They told us the alternator was fine and recommended replacing the battery and electrical sensors. We trusted their diagnosis and ended up paying ~$436 for the battery and another ~$860 for sensor-related repairs. After both of these visits, the issue was still not fixed. In fact, when we picked up the car after the second repair, the warning lights were still on and the car quickly lost power again. After bringing the car back a third time, the store manager identified the actual issue—the alternator. Once the alternator was replaced (~$1,300), the car worked perfectly. In total, we had to visit the shop three times to fix one issue and spent over $2,500, when the correct diagnosis from the start would have cost significantly less. We reached out to corporate multiple times to try to resolve this, but they denied any refund, stating that we had approved the repairs. While that’s true, we relied on their professional diagnosis—and the repairs we paid for did not fix the problem. The only positive in this experience was Xander, the store manager, who ultimately diagnosed and fixed the issue correctly. However, the overall experience was disappointing, costly, and could have been avoided with a more accurate initial diagnosis.
• KC

  kevin colosimo

  5 days ago
  5.0
  Always have a positive experience at this location. They are friendly, professional and efficient.
• TS

  Tracy Stowell

  Mar 30, 2026
  5.0
  They started my appointment on time and did not overcharge or try to pressure me for additional services.
• EE

  eckrph

  Mar 23, 2026
  5.0
  I had an excellent experience with John and Xander. They are the reason I keep coming back to this location for my vehicle. Their professionalism, depth of knowledge, and attention to detail truly sets them apart. It’s rare to find a team that combines expertise with such a genuine commitment to customer satisfaction. If you are looking for a reliable, high-quality service, I strongly suggest asking for John and Xander - they consistently go above and beyond.
• BB

  B Brooks

  Mar 15, 2026
  5.0
  I wanted to thank both Roger and Andrew for the excellent work that they did on my truck. They made a lot of really great recommendations and they did an excellent job on my repair work.

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