Villages Subaru

4.5
1084 reviews

Hours

Reviews

4.5
1,084 reviews
5 stars
895
4 stars
51
3 stars
19
2 stars
16
1 star
103

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Many customers praised the sales staff for being friendly, helpful, and attentive, with specific mentions of salespeople like Adam, Vegas, and Christian.

Service Quality

The service department received positive feedback for being professional, communicative, and thorough, although some customers reported issues with pricing and upselling.

Pricing Transparency

Several reviews highlighted concerns about hidden fees and unexpected charges, leading to dissatisfaction with the overall pricing practices.

Customer Communication

There were mixed reviews regarding communication, with some customers experiencing delays or poor responses, particularly in service inquiries.

Overall Satisfaction

While many customers had positive experiences, a significant number expressed frustration with high-pressure sales tactics and lack of transparency, suggesting a need for improvement.
  • ET
    Elizabeth Timm
    4 days ago
    5.0
    I am over-joyed with Villages Subaru. The salesman was professional and friendly. The car dealership overall is the best!
  • TC
    Tracy Cannell
    Jan 1, 2026
    5.0
    Village Suburu helped us buy our used 2023 Crosstek. They have a great selection of well maintained cars. They honored the online price and came down some more. Lemond our salesman truely listened to us and got us the best price. We found it a relaxing, low pressure experience. Others getting their car serviced said this dealer takes good care of them.
  • JJ
    Jordan Jordan
    Dec 29, 2025
    5.0
    Great deals on new and pre-owned vehicles as well as attentive sales staff! Highly recommended if your shopping in/ near the villages area!
  • AC
    al covay
    Dec 17, 2025
    5.0
    I found that this dealership has provided me with great, friendly and professional service. I now drive 1 hour to them because of their excellence.
  • DC
    David Clay
    Dec 16, 2025
    1.0
    Looked at a used car and then was hit by the ton of crazy fee's that added nearly $4000 to the sticker price of the car. $1999 added that was not advertised online. Along with $1298 dealer fee, $598 electronic filing fee and $198 private tag agency. Do not waste your time paying these fee's I found the same car for thousands less.