Need a rental car in Lauderhill, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lauderhill location today.
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Vehicle Condition
Several customers complained about receiving dirty or poorly maintained vehicles, with issues like stains and mechanical problems.
Reservation Issues
Frequent complaints about unavailability of reserved vehicles and poor communication regarding reservations.
Overall Experience
While some customers had positive experiences and appreciated the service, many expressed frustration with long wait times and lack of accountability.
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Dhannya Vhin
Jan 5, 2026
3.0
Whatever they clean the cars with is so overpowering and the chemical smell is nauseating. Had a headache my entire time in the car had to drive with the windows down.
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Jahaira Acosta
Dec 20, 2025
5.0
I was there a few weeks ago and was helped by Eric Smith. He was friendly, efficient and helpful. Car was clean. Will be back.
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Adam Barq
Dec 17, 2025
1.0
Auto body shop called and arranged a ride to the wrong enterprise (not this locations fault). When I arrived to pick up my rental, they said you’re at the wrong enterprise. I said wow ok, do you guys have a driver that can bring me to the correct one? They said no, nobody is available. From there I was forced to arrange an uber. After waiting 20 minutes for my uber in the lobby, she says “would you just like to take a vehicle from this location?” I couldn’t believe it took literally 20 minutes to ask me that, and the uber was 2 minutes away at this point so I couldn’t cancel it. Just the lack of empathy and problem solving skills from these people results in a 1 star for me.
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TravelingCid
Dec 7, 2025
5.0
Great place to rent a car and has fair prices compared to airport prices. The customer service is excellent and swift. I got a toyota RAV4 and it was an excellent car, drove very smooth the whole day I had it. Had a family road trip of a day and it kept us cool and secure all day. Excellent quality service!
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Gisselle Lopez
Dec 1, 2025
1.0
Came in with a reservation , gave credit card info and everything and they just left me hanging for over 30 mins, claiming they getting car washed, mind you they had just gotten a return , it ain’t like they had a car waiting for me, they didn’t even have the decency to let me know, I had to walk to the back and saw them washing my car like you couldn’t give me the heads up to wait you just had me standing there not knowing what to do , so I left and when I called them back to reserve for next day Jeremy brown was so des respectful over the phone he said if I went to the dr I still had to wait also , my sister warn me about enterprise but didn’t listen , will never rent there again , especially with that shady disrespectful Jeremy Brown character was out of order, they’re no where near professional!!!!!