Mavis Tires & Brakes

4.9
523 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Lakeland.

Location

Mavis Tires & Brakes
5325 N Socrum Loop Rd, Lakeland, FL
33809, United States

Hours

Reviews

4.9
523 reviews
5 stars
508
4 stars
3
3 stars
0
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Ken, Jacob, and Glenn for their excellent service.

Efficiency

Many reviews noted the quick service and timely completion of repairs, with several customers mentioning being in and out in under an hour.

Pricing

The business received positive feedback regarding fair prices and good deals, with customers appreciating the value for the services provided.

Mixed Experiences

While most reviews were positive, there were a few complaints about miscommunication and customer service issues, particularly regarding appointment handling.
  • MH
    Matthew Hynes
    2 days ago
    5.0
    They gave me a great rate on Goodyears. Customer service line was excellent. At the store, they let me park by the door when it was heavy raining as they saw I had a broken foot. Ken and Glenn were helpful and got the tires on in a reasonable time. Great tires, pleased.
  • MM
    Michael Marzano
    Jan 3, 2026
    5.0
    Fantastic job. Thanks T for the quick response and help. Appreciate Mavis and you.
  • TT
    tonyben3
    Dec 28, 2025
    5.0
    Excellent customer service! I showed up first thing in the morning and they had my tire fixed inside of about a half an hour. Great place to come to have your tire serviced. Excellent customer service and friendly staff.
  • DS
    D Durham (Stormy)
    Dec 11, 2025
    1.0
    You need to teach your employees to grow up. Someone in a pickup keeps blaring their radio causing vibrations to the building behind you of which are primarily elderly residents. Then there’s someone in a sports car who thinks it’s fun to burn rubber behind the Publix. I’m seriously considering going to corporate with this if the management cannot control their employees. Something like this is what would keep me from ever going to that store as a customer.
  • OW
    ondrea west
    Dec 4, 2025
    1.0
    I’m leaving this review to share my full experience. I originally called to ask about a noise under my hood. I was told to schedule an appointment, which I did for 5:00 PM after work. When I arrived, I mentioned the noise again and was suddenly told that their certified AC technician was not there — and because of that, they would not do my full inspection. This was frustrating because I rushed from the South Side to make this appointment, and no one mentioned that their specialist would be gone. When I told them I still wanted the full inspection (without the AC issue), the employee told me they couldn’t do it. I had to explain that an inspection does NOT require an AC specialist. We went back and forth before they finally agreed to perform the inspection I originally scheduled. The most concerning part is that after all of this, I left with a flat tire. I always visually check my tires before I drive, and none of them were flat when I arrived. Suddenly I had a screw in my tire right after leaving the inspection. It felt extremely sketchy and way too coincidental, especially on top of the miscommunication. I do not trust this location. I will not be returning, and I would encourage others to be cautious based on my experience.

Frequently Asked Questions About Mavis Tires & Brakes

What types of services does Mavis Tires & Brakes offer?

Mavis Tires & Brakes offers services including tire sales and installation, brakes, wheel alignments, oil changes, batteries, suspension and exhaust repair, among others.

What are the operating hours of Mavis Tires & Brakes in Lakeland?

The store is open Monday through Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday till 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM. It is closed on major holidays.