Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lakeland, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Florida Avenue location today.
Location
Hours
Reviews
4.2
504 reviews
5 stars
346
4 stars
51
3 stars
28
2 stars
13
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, with some cars being reported as dirty or in poor condition.
Reservation Issues
Multiple customers experienced problems with reservations, including unavailability of reserved vehicles and lack of communication regarding changes.
Mixed Experiences
While many customers had positive experiences, there were significant complaints about poor service and management, particularly regarding handling customer issues.
Efficiency
Customers appreciated the quick and efficient rental and return processes, although some reported delays and lack of staff availability.
- AAAngelica1 day ago5.0I initially had a bad experience with one of the personal there and was disappointed. Sam was able to make things right and now I have only positive experiences there. Sam is friendly, courteous and professional. Thank you Sam. -Angelica Des Lauriers
- TKTony KirkOct 14, 20255.0I rented a Van for the weekend from this location. And from start to finish, the process was simple and easy. The customer service was on point. They got me in and out of there both when I picked up the vehicle as well as when I dropped it off. I've rented from this Location on several occasions and have always been pleased. I would highly recommend them.
- MHMatthew HynesOct 6, 20255.0Enterprise was the company to use yet again. Sam was very professional and courteous. I am a tall man, and he made sure I was put into a car with ample headroom. The Nissan Altima was excellent. I averaged 35 miles to the gallon. Great experience. Morgan was also helpful in getting me setup. I'm very glad to have this rental lot close to me.
- MSMaryAnne SOct 6, 20255.0Great staff They make it so easy to rent a car Always a nice selection of vehicles
- SHScott HeadleySep 26, 20255.0Enterprise gets it right. From the moment I walked in, the staff was professional, efficient, and genuinely helpful. The rental process was smooth, the vehicle was clean and ready, and there were no surprise fees or last-minute hiccups. What really stood out was the customer service—friendly without being fake, and quick without cutting corners. They made the whole experience easy, which is exactly what you want when you’re on the move. If you’re renting in Lakeland, this is the team to trust. Five stars for reliability, service, and doing business the way it should be done.
Frequently Asked Questions About Enterprise Rent-A-Car
What car rental services does Enterprise Rent-A-Car in Lakeland, FL offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
Where is Enterprise Rent-A-Car located in Lakeland?
Enterprise Rent-A-Car is located at 4510 S Florida Ave, Lakeland, FL 33813, USA.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on Saturdays and Sundays?
On Saturdays, Enterprise Rent-A-Car operates from 9:00 AM to 2:00 PM and is closed on Sundays.
Which payment options does Enterprise Rent-A-Car accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa as payment methods.
Can I make a reservation online for Enterprise Rent-A-Car in Lakeland?
Yes, you can reserve a rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/fl/lakeland-florida-ave-4250.html.
Does Enterprise Rent-A-Car in Lakeland offer any discounts?
Yes, they offer discounts for active military personnel.
What are some nearby places to Enterprise Rent-A-Car that customers might visit?
Nearby places include WingHouse Bar & Grill, Fresh Kitchen, and ALDI USA, which are great options for dining and grocery shopping before or after your rental visit.
Are there automotive service providers near Enterprise Rent-A-Car in Lakeland?
Yes, Mavis Tires & Brakes and Action Gator Tire are nearby automotive shops where you can get tire services and repairs.
How can nearby public transit or landmarks help me find Enterprise Rent-A-Car on S Florida Ave?
Locating Enterprise Rent-A-Car is easier as it is situated near well-known places like Options for Women PHC and Lakeland Women's Health Center, which can serve as landmarks when visiting the Florida Avenue location.