AutoZone Auto Parts

4.4
160 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lakeland #6898 in Lakeland, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lakeland, FL or call us at (863) 400-7434.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2019 George Jenkins Blvd, Lakeland, FL
33815, United States

Hours

Reviews

4.4
160 reviews
5 stars
120
4 stars
16
3 stars
3
2 stars
4
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Esmeralda, Joniel, and Amanda, highlighting their willingness to assist and provide solutions.

Staff Attitude

Several reviews noted the positive attitudes and friendliness of employees, particularly mentioning individuals like Alyna and Shanassy Griffin for their exceptional service.

Management Issues

There were multiple complaints regarding rude or inattentive management, with specific mentions of poor customer interactions and lack of support from managers like Raul and Steve.

Product Availability

Customers appreciated the variety of parts in stock and the ability to find what they needed, although some expressed frustration with receiving faulty products.

Mixed Experiences

While many reviews were positive, there were also significant negative experiences reported, particularly regarding service delays and unhelpful staff.
  • LL
    Luis
    Nov 13, 2025
    5.0
    Best customer service ask for Sarah she’s excellent and goes above and beyond to help.
  • FR
    Frank Rodea
    Oct 22, 2025
    5.0
    Esmeralda was a big help with my battery. You might think easy in easy out , but no , and she knew exactly what to do. Thank you very much. I am one happy customer 😊
  • JC
    Juan De La Cruz
    Oct 11, 2025
    5.0
    I had a great experience today when I went in looking for oil to change mine, wasn’t entirely sure which trim my car was but Esmeralda G was very helpful with finding which trim my car was and providing me with that information along with being very professional despite some other customer being rude in the process. Will definitely be coming back because of the service
  • JA
    Jill Arbetter
    Sep 29, 2025
    5.0
    Joniel wasvrry nice on the phone, so I decided to come here in person and he helped me buy figure out what to buy for my tail light! He also helped me install. It saved me a lot of money from going to Kia. I appreciate him. He’s good. I could see him as a manager in his future.;)
  • MR
    Myllie Rios
    Sep 26, 2025
    5.0
    Marian Rivera buena sevidora empleada me pudo resolver aun estando fuera de turno gracias de veras

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Lakeland?

AutoZone Auto Parts in Lakeland is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services.