AutoZone Auto Parts

4.4
164 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lakeland #6898 in Lakeland, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lakeland, FL or call us at (863) 400-7434.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2019 George Jenkins Blvd, Lakeland, FL
33815, United States

Hours

Reviews

4.4
164 reviews
5 stars
123
4 stars
16
3 stars
3
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the helpfulness and professionalism of staff members like Amanda, Joniel, and Aaron, there were also numerous complaints about rude behavior and poor service from certain employees.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, making it easy to find what they needed.

Mixed Experiences

Feedback varied widely, with some customers having excellent experiences while others reported significant frustrations, particularly with management and service quality.

Staff Attitude

Several reviews highlighted the positive attitudes of staff members, particularly those who went above and beyond to assist customers, contrasting with reports of unhelpful or rude employees.
  • MG
    Matt Guida
    Jan 6, 2026
    5.0
    Thanks again chris m.
  • OM
    Osvaldo Maya
    Dec 20, 2025
    5.0
    Excellent they always have everything you look for
  • GM
    Gerardo Medina
    Dec 20, 2025
    1.0
    The worst customer service. I said I want to pay over the phone like always and they said they are not going to take the chance because he doesn’t know me. What does that have to do with me paying for MY PARTS? I spoke with him twice, and both times he hung up on me. The sadly part is I was a parts manager for AutoZone and that NOT HOW WE DO THIS
  • WA
    William Asher
    Dec 11, 2025
    5.0
    10/10 hakim was very helpful and very kind. I've been going through it with my car and without since Saturday because I've been given the run around until I came and saw him. He helped and made my life better
  • LL
    Luis
    Nov 13, 2025
    5.0
    Best customer service ask for Sarah she’s excellent and goes above and beyond to help.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Lakeland?

AutoZone Auto Parts in Lakeland is open Monday to Saturday from 7:30 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same-day delivery, and curbside pickup services.