Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lakeland #4120 in Lakeland, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lakeland, FL or call us at (863) 797-1008.
Many customers praised the staff for their helpfulness, friendliness, and willingness to go above and beyond to assist with various car issues.
Product Knowledge
Several reviews highlighted the employees' expertise and ability to provide accurate information about products and services.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences with specific employees and management, indicating inconsistency in service quality.
Installation Services
Customers appreciated the convenience of having products installed by staff, often noting quick and efficient service.
Store Environment
The store was frequently described as clean and organized, contributing to a positive shopping experience.
TC
Tallisha Cooper
Jan 3, 2026
5.0
Mr. Troy, was such a great help today when assisting me with fixing my battery and my positive terminal. I was super stressed out regarding this matter & he easily came to the rescue. He is truly an amazing person for this company !
TJ
Timothy A Jones
Dec 30, 2025
5.0
I purchased a new battery for my 2019 Honda HR-V. At check out , to my surprise, I was told a staff member could replace the battery for me. The previous battery had so much corrosion it was difficult to remove and replace. Both Reba and Shane were extremely helpful and took everything needed to replace the battery. They went above and beyond their duties to get it replaced. The brackets were very difficult to remove and Shane did everything that was needed to get it replaced and my car up and running. Both employees deserve praise for their customer service and skills. This type of service is very difficult to find and I appreciate all they did for me as a customer. Thank you.
AA
Anita
Dec 22, 2025
5.0
Purchased new wiper blades for my car. Salesman was very helpful and knowledgeable about it. He even installed the new wipers on my car.
GB
Gina Brown
Dec 18, 2025
1.0
Bad management and bad employees. I will stick to more professional auto parts stores.
JR
Jennifer Rose
Nov 29, 2025
5.0
Helpful and friendly. Young man helping me went above and beyond. Won me as a loyal customer. Thank you!