Advance Auto Parts

4.3
349 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 4275 Old Kathleen Rd in Lakeland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4275 Old Kathleen Rd, Lakeland, FL
33810, United States

Hours

Reviews

4.3
348 reviews
5 stars
212
4 stars
73
3 stars
28
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and lack of knowledge.

Product Availability

Customers noted that the store often has the parts they need, but there are complaints about items being out of stock or not matching online availability.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Staff Knowledge

There are significant concerns regarding staff knowledge, with some customers expressing frustration over employees' inability to answer basic car-related questions.
  • LA
    Leigh Ann
    6 days ago
    5.0
    I have been in here a couple times recently and had the pleasure of Romen helping me. This guy is super when it comes to customer service and just such a nice guy🙂 I will not go back to Auto Zone around the corner because of Romen. Thanks!!!!!
  • VS
    Vernon Shurley
    Oct 20, 2025
    2.0
    I went to the Advanced Auto Parts on Kathleen Road looking for a tail light for my car. They had different grades of bulbs with different prices. I got one and took it to the counter to pay for it. The man rang it up and it was about twice the price that I thought it was. I had picked up a more expensive bulb than the row that I thought was the price. I told the man that I wanted the less expensive one and he went to help me look. They didn’t have the cheaper one so I told him I would look across the road at a different Auto supply store. As I was leaving he said that I had wasted his time. He had also charged me for a “warranty “ he said on the other light bulb that I told him I didn’t want. I will not do business at this store again.
  • KM
    Katia Mesa
    Oct 6, 2025
    5.0
    They helped me a lot. They didn't have the product I was looking for in one of the stores I visited that day, so they called another one and saved what I was looking for. Definitely recommended.
  • DK
    Debra Knowles
    Oct 3, 2025
    5.0
    Went there to get my battery tested because I've been having trouble with this cranking the gentleman was very nice came right on out hooked me up and yes it is my battery and I did not buy one yet but at least I know what the problem is and I will be buying one soon
  • JK
    Jason Keen
    Aug 3, 2025
    1.0
    I think it’s time to clean house and start over. They can’t even get here on time to be open and then when they did show up, he forgot the keys……

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*