Advance Auto Parts

4.3
348 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4275 Old Kathleen Rd in Lakeland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
4275 Old Kathleen Rd, Lakeland, FL
33810, United States

Hours

Reviews

4.3
347 reviews
5 stars
211
4 stars
73
3 stars
28
2 stars
10
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude or unhelpful interactions.

Product Availability

Customers noted that the store often has the parts they need, but there are complaints about items being out of stock or not matching online listings.

Staff Knowledge

There are concerns about staff knowledge, with some employees being described as uneducated about car parts, while others received high praise for their expertise.

Store Cleanliness

The store is generally reported as clean and well-organized, contributing positively to the shopping experience.

Wait Times

Many customers expressed frustration with long wait times, both in line and for assistance, impacting their overall experience.
  • VS
    Vernon Shurley
    Oct 20, 2025
    2.0
    I went to the Advanced Auto Parts on Kathleen Road looking for a tail light for my car. They had different grades of bulbs with different prices. I got one and took it to the counter to pay for it. The man rang it up and it was about twice the price that I thought it was. I had picked up a more expensive bulb than the row that I thought was the price. I told the man that I wanted the less expensive one and he went to help me look. They didn’t have the cheaper one so I told him I would look across the road at a different Auto supply store. As I was leaving he said that I had wasted his time. He had also charged me for a “warranty “ he said on the other light bulb that I told him I didn’t want. I will not do business at this store again.
  • KM
    Katia Mesa
    Oct 6, 2025
    5.0
    They helped me a lot. They didn't have the product I was looking for in one of the stores I visited that day, so they called another one and saved what I was looking for. Definitely recommended.
  • DK
    Debra Knowles
    Oct 3, 2025
    5.0
    Went there to get my battery tested because I've been having trouble with this cranking the gentleman was very nice came right on out hooked me up and yes it is my battery and I did not buy one yet but at least I know what the problem is and I will be buying one soon
  • JK
    Jason Keen
    Aug 3, 2025
    1.0
    I think it’s time to clean house and start over. They can’t even get here on time to be open and then when they did show up, he forgot the keys……
  • NG
    Noah Geraci
    Jul 11, 2025
    1.0
    Went there, two girls working one of them literally said "I don't know anything about cars" the other one couldn't even hook up an alternator to test it.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*