Advance Auto Parts

4.4
323 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2727 US Highway 92 E in Lakeland offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2727 US Highway 92 E, Lakeland, FL
33801, United States

Hours

Reviews

4.4
323 reviews
5 stars
211
4 stars
65
3 stars
20
2 stars
11
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting employees like Todd, John C, and Herman for their exceptional service.

Long Wait Times

Several reviews mentioned long wait times at checkout, with some customers expressing frustration over being ignored or having to leave due to delays.

Product Availability

Customers frequently noted that the store had a good inventory of parts and products, often finding what they needed without issue.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including perceived favoritism and poor service from certain employees.

Pricing Concerns

There were mixed reviews regarding pricing, with some customers finding good deals while others felt misled by online prices compared to in-store prices.
  • SB
    Scott Batykefer
    Oct 23, 2025
    5.0
    Always do a great
  • ZS
    Zachary Spiess
    Sep 26, 2025
    5.0
    Todd was fantastic and very helpful. Awesome attitude seems like a great guy. Thank you for the help Todd.
  • CO
    Carlos Ortiz
    Sep 7, 2025
    1.0
    As a long time customer I understand how busy things get here. Today was unacceptable. I had been waiting in line to check out, some customers walked in and the short Hispanic guy with glasses was finished helping another customer but then started helping the other guys who just got there instead of checking me out. No BS. This guy ignored the fact that I had been waiting in line, he passed me twice after finishing with his first customer and I really felt like causing a scene but I left to go to Autozone where I was quickly acknowledged and taken care of after waiting in line. I will now only go here as my last resort. Used to my first go to. Amazing how one bad apple can spoil the bunch.
  • DH
    Dennis Holt
    Aug 6, 2025
    5.0
    Respectful Employees
  • DM
    Demond McDuffie
    Jul 9, 2025
    5.0
    I came in for a Battery replacement and was greeted by Employee Jon C. I was treated with the highest customer service and respect that anyone could ask for. The service and installation was quick I was in and on my way home in a matter of 15 mins. I felt much better after the service because I was turned away from the Autozone store across the street because they said they didn’t have anyone available to help install a battery. Then the service lady went out to look at my battery and came back and told me they don’t install that battery. As soon as I walked into Advanced Auto, their Employee Jon C assured me that I was going to get taken care of. And to top it off…The same battery was $50 cheaper. Thank You so much Jon C. Your service is much appreciated.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*