Brand Certified
Car Factory Outlet West Palm
4.5(1659 reviews)
Certified by Car Factory Outlet West Palm • Mar 01, 2026
Business Details
3520 S. Military Trail, Lake Worth, FL
33463, United States
Certified by Car Factory Outlet West Palm • Mar 01, 2026
(561) 448-8200
Certified by Car Factory Outlet West Palm • Mar 01, 2026
https://search.carfactory.com/
Certified by Car Factory Outlet West Palm • Mar 01, 2026
About
Certified by Car Factory Outlet West Palm • Mar 01, 2026
Used Car Dealer
Car Factory has been established since 1993 proudly serving and offering the public an easy way to purchase quality pre-owned vehicles.
Location
Certified by Car Factory Outlet West Palm • Mar 01, 2026
Car Factory Outlet West Palm
3520 S. Military Trail, Lake Worth, FL
33463, United States
Hours
Certified by Car Factory Outlet West Palm • Mar 01, 2026
Reviews
4.5
1,659 reviews
5 stars
1,444
4 stars21
3 stars5
2 stars12
1 star
177
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly Liz and Juan Carlos, who were frequently mentioned for their excellent service.
Transparency Issues
Several reviews highlighted concerns about undisclosed fees and bait-and-switch tactics, leading to frustration and feelings of being misled during the purchasing process.
Mixed Experiences
While some customers reported positive experiences and successful purchases, others expressed dissatisfaction with the overall service and follow-up, indicating inconsistency in customer experiences.
Follow-Up Problems
Customers reported issues with follow-up on promised incentives and warranties, leading to frustration and a lack of accountability from the dealership.
- JEjesus j elejaga4 days ago1.0Es el peor dealer que he visitado en mi vida. Nos hicieron venir desde Miami para ver un supuesto Van Y cuando llegamos ya lo habían vendido hace más de una semana.
- JJJesse Jean-bonFeb 24, 20265.0juan carlos is one of the best people ever got me rolling out same day. he takes his time and care for his customers i really appreciate him
- EBEdgar BassoFeb 20, 20261.0To all customers planning to buy from this dealership, please be very careful with Leonardo Hernandez, the dealership manager. He sells broken cars and doesn't give refunds. I'm telling you from experience, be very careful. Don't buy a car here; they sell broken cars. I have all the proof.
- ESEmilio SosaFeb 17, 20261.0Este lugar es un desastre , la atención fue poco profesional, la información que me dieron no fue clara y pude sentir su falta de transparencia durante el proceso. Cambiaron condiciones, no explicaron bien los números, NO COMPREN, o recomiendo que hagan más preguntas y revisen bien todo antes de comprar .
- BPBlade PerozoJan 31, 20265.0Amazing service!! Liz was amazing and very helpful!!! Super good customer service and explained the process very well . Highly recommend anyone interested in buying a vehicle.
Brand Certified Facts from Car Factory Outlet West Palm
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Certified March 01, 2026Yext Knowledge Graph
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