AutoZone Auto Parts

4.5
292 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone in Lake Wales, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lake Wales, FL or call us at (863) 589-0030.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
24172 US HWY 27, Lake Wales, FL
33859, United States

Hours

Reviews

4.5
292 reviews
5 stars
209
4 stars
49
3 stars
13
2 stars
8
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for their exceptional customer service, highlighting employees like Dennis, Hector, and Keisha for being helpful, friendly, and knowledgeable.

Efficiency

Customers frequently noted the quick service and efficiency in handling their needs, with many mentioning fast installations and prompt assistance.

Knowledgeable Staff

Many reviews emphasized the staff's expertise and ability to provide accurate information and assistance with automotive parts and services.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding incorrect parts and unhelpful staff, indicating inconsistency in service.
  • EM
    eric madison
    5 days ago
    5.0
    Very helpful staff
  • LR
    Lamont Rice
    Dec 16, 2025
    5.0
    Great service
  • JJ
    JEFF JOHNSON
    Dec 7, 2025
    5.0
    They did a check engine light for me and did a very detailed print out for me so I knew what I needed a mechanic to look at.
  • CC
    Cheryl Councilman
    Nov 19, 2025
    5.0
    I am so pleased with the top notch customer service provided to me by Joe Gonzalez and Hector at Auto zone at 6388 store in lake wales They helped me take off the air filter cover to replace my filter and gave great service and advice on my parts purchase Above and beyond employees should be rewarded and they are this !
  • BT
    BRIANA TOVAR
    Nov 17, 2025
    5.0
    I had an amazing experience at AutoZone and wanted to share how truly impressed I was with their service. From the moment we walked in, the entire team was polite, helpful, and incredibly friendly. Their customer service was top-tier, and they went above and beyond to make sure everything we needed was taken care of. A huge shout-out to Hector, who helped us throughout the visit. He was professional, knowledgeable, and patient with every question we had. He made sure our car received proper attention and even explained everything clearly so we understood what was going on. AutoZone provided excellent maintenance support and made the whole experience stress-free. I truly appreciate the effort, kindness, and professionalism shown during our visit. Highly recommend this location—thank you again, Hector and the AutoZone team!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Lake Wales, FL?

AutoZone Auto Parts in Lake Wales is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same day delivery services?

Yes, AutoZone offers in-store pickup, curbside pickup, and same day delivery services for your convenience.