Mister Car Wash

3.6
1062 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Location

Mister Car Wash
3720 Lake Emma Rd, Lake Mary, FL
32746, United States

Hours

Reviews

3.6
1,062 reviews
5 stars
519
4 stars
136
3 stars
92
2 stars
96
1 star
219

What are people saying?

AI-generated from recent customer reviews

Pricing Issues

Customers expressed dissatisfaction with increased prices and lack of free vacuum services, leading to perceptions of poor value.

Service Quality

Mixed reviews on service quality; while some praised the thoroughness, others reported inadequate cleaning and rushed service.

Customer Service

Staff friendliness received positive feedback, but some customers experienced unprofessional behavior and poor management responses.

Operational Changes

Recent changes in service procedures, such as requiring customers to drive through the wash themselves, have led to customer frustration.

Overall Experience

While some customers had positive experiences and appreciated the staff, many expressed disappointment and indicated they would seek alternatives.
  • AA
    Andrea La-Rosa Jiménez (Andie)
    1 day ago
    5.0
    The folks who work at this location specifically are always so helpful and nice! One remembered me from a previous week once and told me I would be saving money if I became a member compared to paying weekly or even biweekly. She ran the numbers for me and was right, and that's how I became a loyal member on the spot. It's been a year and I go there every week. Zero regrets! Great service and my car always stays squeaky clean. Well worth the small monthly fee.
  • W4
    Wander With Me 4K
    3 days ago
    1.0
    If I could give no stars I would. 28.00 for a basic inside and out wash. I was asked if I wanted fragrance and what type, I chose New Car. Well lets just say it was not a scent anyone would want. It smelled exactly like moth balls. I have to fumigate my car. I am beyond upset. Also, the vac job was so bad as they missed so many areas it didn't even look like they spent 5 seconds vacuming. Beyond upset at this place. A rip off. Stay away
  • PR
    Perla Perez Ramirez
    3 days ago
    1.0
    I paid for a car wash & wanted to vacuum my car & I was informed after paying & getting the car washed. I can not vacuum my own car I have to pay extra for someone to vacuum my car. They don’t provide this service.
  • AH
    A h
    Dec 4, 2025
    1.0
    Mister car wash has drastically gone down hill and continues to each visit. I just haven’t said anything hoping it improves and give many chances. Not anymore! They don’t actually clean inside, member prices went up, there is no organization, wait time is awful, and customer service forget it. I might as well do it myself with the up charge to clean it on top of my membership and doesn’t even look like they cleaned inside. Sooo I’m paying to drive my car through the car wash myself. Mind you I have a very clean car, I don’t have kids, and I hardly ever have another person in it. It’s just dusty on the dash, cup holders, and doors is about all needed. It should be simple. I see other reviews saying the same, however management doesn’t seem to do anything. I’ve been coming here for years. Unfortunately I can’t physically vacuum or clean my car due to medical issues. It’s frustrating. I somehow put up with it because it’s the only car wash close to me and I can run it through exterior anytime. The new system on where the cars are cleaned and back up, no one is there directing vehicles where to go and vehicles are trying to leave who just do exterior. Some exit the entrance and it’s a huge safety cluster. Mister come on, listen before you lose more customers. Miss the lake mary car wash days and prior managers!
  • MW
    Mia Walker
    Nov 25, 2025
    3.0
    This car wash has definitely has changed and not for the best. Prices for membership went up to $30 plus tax. To clean the interior was $10 now its $15 and you have to drive it through the car wash yourself to park it to get cleaned. I mean why raise the price if I still have to do half the work. Then they ask for a tip before services are rendered. However, the employees (a few) are pleasant and friendly definitely will not take that away. I may have to take my business to another location unfortunately. Car washes are popping up like taxes so wont be to hard to find. I guess the uncharge was to redesign the interior

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What types of car wash services does Mister Car Wash in Lake Mary offer?

Mister Car Wash provides exterior-only wash options and premier Interior Clean services including vacuuming, window cleaning, dash, door panels, cup holders cleaning, hand-towel drying, quality checks, and fragrance options.