Mister Car Wash

3.6
1071 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.

Location

Mister Car Wash
3720 Lake Emma Rd, Lake Mary, FL
32746, United States

Hours

Reviews

3.6
1,071 reviews
5 stars
526
4 stars
135
3 stars
92
2 stars
97
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to assist.

Service Quality

There are mixed reviews regarding the quality of the car wash and detailing services, with some customers expressing dissatisfaction with the thoroughness of the cleaning.

Pricing Issues

Several customers noted dissatisfaction with the pricing structure, particularly the lack of free vacuum services and increased membership costs.

Operational Changes

Customers expressed frustration over recent operational changes, such as having to drive their own cars through the wash and the cancellation of memberships without proper communication.
  • NN
    Noah
    Jan 3, 2026
    1.0
    I went for a car wash today. The representative asked me if I wanted to signup for a membership. I said I didn't. He asked, why not and continued with the sales pitch. I told him I'm going to leave if he keeps trying to sell me on a membership I don't want, and he started to argue with me. He said he was a manager. This is clearly not the place for a no hassle car wash. If you enjoy sales experiences, maybe you'll like it. Also, the actual wash wasn't that good either. It's like a glorified hose. I will avoid in the future.
  • FE
    Francois Ecclesiaste
    Dec 30, 2025
    5.0
    Awesome experience at this location while on vacation. Customer service was great. The gentleman in charge (forgot to ask for his name) was very helpful!
  • AA
    Andrea La-Rosa Jiménez (Andie)
    Dec 14, 2025
    5.0
    The folks who work at this location specifically are always so helpful and nice! One remembered me from a previous week once and told me I would be saving money if I became a member compared to paying weekly or even biweekly. She ran the numbers for me and was right, and that's how I became a loyal member on the spot. It's been a year and I go there every week. Zero regrets! Great service and my car always stays squeaky clean. Well worth the small monthly fee.
  • W4
    Wander With Me 4K
    Dec 12, 2025
    1.0
    If I could give no stars I would. 28.00 for a basic inside and out wash. I was asked if I wanted fragrance and what type, I chose New Car. Well lets just say it was not a scent anyone would want. It smelled exactly like moth balls. I have to fumigate my car. I am beyond upset. Also, the vac job was so bad as they missed so many areas it didn't even look like they spent 5 seconds vacuming. Beyond upset at this place. A rip off. Stay away
  • AH
    A h
    Dec 4, 2025
    1.0
    Mister car wash has drastically gone down hill and continues to each visit. I just haven’t said anything hoping it improves and give many chances. Not anymore! They don’t actually clean inside, member prices went up, there is no organization, wait time is awful, and customer service forget it. I might as well do it myself with the up charge to clean it on top of my membership and doesn’t even look like they cleaned inside. Sooo I’m paying to drive my car through the car wash myself. Mind you I have a very clean car, I don’t have kids, and I hardly ever have another person in it. It’s just dusty on the dash, cup holders, and doors is about all needed. It should be simple. I see other reviews saying the same, however management doesn’t seem to do anything. I’ve been coming here for years. Unfortunately I can’t physically vacuum or clean my car due to medical issues. It’s frustrating. I somehow put up with it because it’s the only car wash close to me and I can run it through exterior anytime. The new system on where the cars are cleaned and back up, no one is there directing vehicles where to go and vehicles are trying to leave who just do exterior. Some exit the entrance and it’s a huge safety cluster. Mister come on, listen before you lose more customers. Miss the lake mary car wash days and prior managers!

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What types of car wash services does Mister Car Wash in Lake Mary offer?

Mister Car Wash provides exterior-only wash options and premier Interior Clean services including vacuuming, window cleaning, dash, door panels, cup holders cleaning, hand-towel drying, quality checks, and fragrance options.