Honda of Lake City

Reviews

• LG

  Lanie Gerhauser

  2 days ago
  5.0
  Great experience buying a car today, I had the pleasure of working with Trey. Transaction was smooth. He heard what I needed to make the deal work and did not stray away from it. Thanks for putting me into a 2026 Honda Pilot. Great communication. I look forward to working with Honda of Lake City for the maintenance for years to come.
• AS

  Alicia Spadavecchia

  2 days ago
  5.0
  I recently had a great car-buying experience with Casey at Honda of Lake City. Casey was welcoming, knowledgeable, and took the time to make sure I found the vehicle that truly fit my needs. Throughout the process, everything was explained clearly and there was never any pressure—just honest advice and excellent customer service. Casey made the entire experience simple, smooth, and enjoyable. I highly recommend working with Casey if you want a stress-free and positive car-buying experience!
• AS

  Anthony S

  2 days ago
  5.0
  I had an excellent experience working with my car salesman. From the moment I walked in, he was friendly, professional, and genuinely focused on helping me find the right vehicle instead of just making a sale. He was patient, answered all of my questions clearly, and made sure I understood every step of the process. What really stood out was his honesty and transparency—there was no pressure, just helpful guidance and great customer service. He went above and beyond to make sure I felt confident and comfortable with my purchase. If you’re looking for someone who truly cares about their customers and makes car buying easy and stress-free, I highly recommend seeing Casey. 💯🇺🇸
• DW

  Dan Wellskopf

  4 days ago
  1.0
  Inquired from out of state about an Acura that was advertised by lake city at a great price. I was sent a quote that added almost $6,000 (excluding tax title and license) to the total purchase price. Description of the added costs were very vague, and I was told the were mandatory. Sales manager was very rude and insulting. If you’re going to buy from lake city Honda just add about $7k to their advertised price.
• JW

  Jaylen Wilson

  Mar 27, 2026
  5.0
  I originally left a very different review based on a difficult experience I had after purchasing a 2021 Widebody Scat Pack back in December. The vehicle had significant issues almost immediately, and the process that followed was long, frustrating, and at times overwhelming. I dealt with extended downtime, unexpected repairs, and a situation that felt unresolved for far too long. It caused a lot of inconvenience and financial stress, and at that point, I truly did not think I would ever do business here again. However, I am updating my review because the current leadership team—specifically Steve (General Manager) and Luis—completely stepped in and turned things around. They took the time to fully understand everything I had been through, remained transparent with me throughout the process, and most importantly, took real accountability in making the situation right. Steve stayed in consistent communication, worked through multiple options, and made sure there was a clear path toward a resolution. Luis also played a key role in making the process smooth on-site and ensuring everything was handled professionally. Together, they showed a level of effort and commitment that genuinely restored my confidence. In the end, they were able to get me into a ZL1 on a great deal, and I’m extremely satisfied with the outcome. What stood out the most was that they didn’t ignore the past—they addressed it, worked through it, and made sure I left in a much better position. While my initial experience was challenging, the way Steve and Luis handled the resolution speaks volumes about their leadership and dedication to customer satisfaction. I truly appreciate the effort they put in to make this right.