Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Lake City, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake City location today.
Location
Hours
Reviews
4.2
650 reviews
5 stars
436
4 stars
78
3 stars
28
2 stars
14
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor service and unprofessional behavior from certain employees.
Reservation Issues
Several customers experienced problems with reservations, including vehicles not being available despite prior bookings, leading to frustration and disappointment.
Vehicle Condition
There are complaints regarding the cleanliness and maintenance of vehicles, with some customers receiving cars that were not properly cleaned or in good working condition.
Staff Professionalism
While many reviews highlight the professionalism of certain staff members, there are notable instances of rudeness and lack of assistance from others, indicating inconsistency in service quality.
Overall Experience
Despite some negative experiences, many customers expressed satisfaction with their rentals and indicated they would return, suggesting a generally positive reputation.
- LWLisa Wilson5 days ago5.0The staff at Lake City FL Enterprise are very friendly and efficient
- CBChinnu BannuNov 11, 20255.0I have a long term rental car from National, and requested a quick Service from local Enterprise car rental office. CHRIS is the branch Manager, who was very friendly and professional, and got the job done. I truly appreciate his outstanding service.
- TRTiffany RosekeNov 7, 20255.0Always helpful with any need. Great customer service with friendly smiles. I have been a customer for years and have never had any issues.
- MWMegan WatsonOct 30, 20255.0Enterprise in Lake City is the place to go for any of your rental needs
- JMjames mooreOct 16, 20251.0Poor customer service.Manager at this location needs to learn her job. 3 times I've reserved rental here and they tell me they will call me when something comes in. Never calls back. They give rentals out to others that reserves after you do. Never going there again. Poor. Poor
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Lake City, FL?
Enterprise Rent-A-Car in Lake City offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the rental office hours for Enterprise Rent-A-Car in Lake City?
The rental office is open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Lake City?
Enterprise Rent-A-Car is located at 129 NW Gwen Lake Ave, Lake City, FL 32055, USA.
How can I make a reservation with Enterprise Rent-A-Car in Lake City?
You can reserve your rental car online at Enterprise's Lake City location website or call them directly at +1 386-755-4005.
Does Enterprise Rent-A-Car in Lake City offer any special discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What payment options are accepted by Enterprise Rent-A-Car in Lake City?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Are there other car rental agencies near Enterprise Rent-A-Car in Lake City?
Yes, nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location, which can be options if you want to compare rentals or need different services.
What nearby automotive services are available around Enterprise Rent-A-Car in Lake City?
Nearby you can find Lake City Toyota and I-75 Toyota of Lake City for vehicle services, as well as ALB Diesel & Auto Repair for mechanical repairs if you need auto assistance during your rental period.
Are there any convenient fuel or convenience stores near Enterprise Rent-A-Car in Lake City?
Stop and Go 5 and Shell are nearby convenience stores and gas stations, useful if you need to refuel or grab snacks before or after your rental.
What recreational or beauty services are near Enterprise Rent-A-Car in Lake City?
If you're looking to relax or enjoy some beauty services, nearby options include Bronze + Beauty By Chrysten, SongBird Braids & More, and Kayleigh Miller for massage therapy.