AutoZone Auto Parts

4.4
349 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kissimmee #5097 in Kissimmee, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kissimmee, FL or call us at (407) 861-5205.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2723 W Osceola Pkwy, Kissimmee, FL
34741, United States

Hours

Reviews

4.4
349 reviews
5 stars
272
4 stars
27
3 stars
14
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Francisco, Daisy, and Alexi for their exceptional service.

Negative Experiences

Several reviews mentioned rude or unprofessional behavior from staff, with specific incidents of dismissive attitudes and poor treatment reported.

Product Availability

Customers noted issues with stock availability, with some expressing frustration over being sent to other locations for parts that were supposedly in stock.

Efficiency

While some customers experienced quick service, others reported long wait times and inefficiencies, particularly regarding battery replacements and installations.

Store Environment

The store was generally described as clean and well-organized, contributing positively to the shopping experience.
  • AA
    Andrew
    Nov 10, 2025
    1.0
    Your website used to be a good source for items. It currently SUCKS‼️ It won’t give me an option to search for what I need. I’ll go to Oreily’s‼️
  • EC
    Edward John Cuevas-Hernández
    Nov 2, 2025
    5.0
    I woke up to a dead car battery, my neighbor was able to jump start me, and I came to the AutoZone at the Loop. Got honest and efficient help from the employee Christopher, who went and did a no charge battery check up, and luckily my car battery was a good health, meaning it was able to get recharged after jump start and driving for a few about 15 minutes. Thanks to their honesty for not trying to over sell me something I did not needed, I wanted to leave a review. I was so happy, I came back inside and got some car cleaning supplies and wiper fluid. In this current times, I was happy to find honest customers service.
  • LL
    Laura
    Nov 1, 2025
    3.0
    The woman who works in this store is always stone faced rude. Whenever I go in to get my check engine light evaluated, she says the machine isn’t working (And she always has a face on her, as if I have the audacity to ask) yet whenever I ask any of the guys, it’s all of a sudden working. So my guess is she’s just too lazy to help. The rest of the staff there are great though and always so helpful, especially the manager. He’s so sweet. But unfortunately that one person gives the shop a bad rep and is why I never want to go in there anymore.
  • RH
    Romelia Hidalgo
    Oct 20, 2025
    5.0
    Buena atención
  • AW
    Ania Williams
    Sep 19, 2025
    5.0
    Absolutely can’t say enough about Francisco and the kindness he showed me when I stopped in. My car had completely died and he was able to find me a new battery plus install it for me despite the store about to close. Truly cannot express enough how grateful I am for him and how much he helped me make it home! Thank you thank you!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Kissimmee, FL?

AutoZone Kissimmee #5097 is open from 8:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.

Does AutoZone Kissimmee offer same-day delivery for its products?

Yes, AutoZone Kissimmee offers same-day delivery service for customers.