AutoZone Auto Parts

4.3
342 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of automotive replacement parts including new and remanufactured hard parts, maintenance items and Car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
624 Osceola Pkwy, Kissimmee, FL
34744, United States

Hours

Reviews

4.3
342 reviews
5 stars
230
4 stars
51
3 stars
18
2 stars
4
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, polite, and going above and beyond to assist with their needs.

Mixed Experiences

While some customers had excellent interactions, others reported poor service, particularly from specific staff members, leading to inconsistent experiences.

Product Availability

Customers appreciated the variety of products available, although some expressed frustration over specific items being out of stock.

Language Barrier

Several reviews highlighted issues with service quality for non-Spanish speakers, indicating a need for more diverse staff to improve customer interactions.
  • MD
    Mike Dkeidek
    3 days ago
    5.0
    Parts are available just about all the stores.Also, employees are very helpful to check minor\nProblems with the customers vehicles
  • SH
    Sandra Hurd
    Dec 27, 2025
    5.0
    Esteban and Hiram were the gentleman that helped us. We came in with a bad battery and the warranty for the battery expired just the day before. They went out of their way to make multiple phone calls and try different ways so they could honor the warranty since it only expired just the day before. All of them were polite and kind and I really appreciate them caring enough to take the time to figure out how to help us. Thank you Estaban and Hiram and the rest of auto the zone staff.
  • JC
    Jose Miguel De La Cruz
    Nov 14, 2025
    5.0
    It was great, they go the job done quick, and with simple questions and answers. Ty!
  • LL
    LJ L
    Nov 9, 2025
    5.0
    Staff here are excellent and prices are comparable and better in a number of cases.
  • PZ
    Paulo Zavala
    Oct 11, 2025
    5.0
    Nemuel y su manager Eli fueron de gran ayuda, me ayudaron con el cambio de la bateria sin mayor queja cuando en otros autozone no habian querido, gracias por la buena actitud ante su trabajo! Me salvaron el dia!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Kissimmee?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, they provide in-store pickup and same-day delivery services for your convenience.