AutoZone Auto Parts

4.3
628 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Kissimmee #4801 in Kissimmee, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Kissimmee, FL or call us at (407) 933-1885.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4380 Pleasant Hill Rd, Kissimmee, FL
34746, United States

Hours

Reviews

4.3
628 reviews
5 stars
410
4 stars
118
3 stars
44
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Felix, John Torres, and Dilenny, highlighting their willingness to go above and beyond.

Knowledgeable Staff

Several reviews noted the staff's expertise and ability to assist with specific automotive needs, although experiences varied.

Mixed Experiences

While many customers had positive interactions, some reported poor service, including unhelpful attitudes and long wait times.

Pricing Concerns

Customers expressed dissatisfaction with high prices and issues related to product availability and transparency.

Store Environment

The store was generally described as clean and organized, contributing to a pleasant shopping experience.
  • JC
    Jason Cogle
    Oct 16, 2025
    5.0
    Felix was VERY helpful with 3 visits on one DIY project. Highly recommend this location.
  • DS
    David Sanchez
    Sep 28, 2025
    2.0
    I have been here a few times with no issues but today was a little different. I was looking for SW-50 for a track pack 5.0. Asked the employee if they have any because I don't see it on the wall, he was unsure about that oil and asked who I'm assuming is a manager. Manager says no, they don't have. I asked if they order it, or some other option. He just said no and kinda brushed it off. Well. I went to O'Reillys right on the same plaza and the guy behind the counter knew exactly what I needed. It wasn't on the floor but he took his time to check the back. I wound up getting oil and filters for my 3 vehicles that I was working on this weekend. You guys were my first choice.. now I'm not so sure.
  • DR
    Danis Rivero
    Sep 16, 2025
    5.0
    Excelente servicio y conocimiento
  • JR
    Jorge Rosa
    Sep 5, 2025
    4.0
    Los precios están altos, y al personal que ayuden al cliente
  • SP
    Sammy Pham
    Aug 29, 2025
    1.0
    Waiting in line to check out my items, one of the employees thought it was his priority to tell me to go to the self checkout so that I don’t interrupt him from his conversation with another customer. When I wanted to pay my items in cash. No problem I payed the item using my card. Used the product which was tire shine on one of my tires and was not pleased. Called in seeing if I could get a refund. Realized the person who picked up my call was the same person who shew me away. Instead of politely telling me that the item was not able to be refunded. Employee decided to smart mouth me, when all I wanted to know was, if this item was refundable. Don’t know the employee name but he was working beside the self checkout. Way to treat your customers buddy. 8/29/25 2:45pm~

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Kissimmee, FL?

AutoZone Auto Parts in Kissimmee is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.