Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 4955 W Irlo Bronson Memorial Hwy in Kissimmee offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Advance Auto Parts
4955 W Irlo Bronson Memorial Hwy, Kissimmee, FL
34746, United States
Hours
Reviews
4.2
687 reviews
5 stars
428
4 stars
117
3 stars
53
2 stars
17
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees received high praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Product Knowledge
Several customers noted that some staff members demonstrated excellent product knowledge, while others were seen as unhelpful or uninformed.
Staff Attitude
There were reports of both friendly and accommodating staff, as well as instances of unprofessional behavior and negative attitudes from certain employees.
Store Experience
Customers expressed frustration with long wait times and understaffing, impacting their overall shopping experience.
Return Policy Issues
Several reviews highlighted dissatisfaction with the return policy, particularly regarding electronic items, leading to customer disappointment.
- RMRafael MadridNov 13, 20251.0Two employees unwilling to work. I called before going to the store because I needed to change the battery, I asked if they changed it and they said yes! I arrived at the store and they said they wouldn't change, I drove for 40 minutes to play the clown! Bad service and I will never return to this unit.
- FCFood & Lifestyles CriticNov 11, 20252.0I’m giving this store two stars only because one of the employees was polite and helpful — otherwise, the manager’s behavior was completely unprofessional and demeaning. I genuinely believe his attitude toward me was because I’m a woman. All I asked was where to find mirrors with side mirrors in the aisle — I didn’t want anything ordered or looked up. I explained that my car was hit by a fallen light pole and I just needed a temporary fix until insurance handles the repair. Instead of listening, he kept insisting the mirrors “wouldn’t fit” my car, even though he had no idea what I was doing. I ended up successfully creating my own temporary blind spot mirror using epoxy weld and a vanity mirror for under $20. When I went to test the mirror, he demanded my keys or ID — I said my keys were in my bra, so I’d get my ID instead. When I returned, he held my ID up toward other customers, exposing my personal information, then left it on the counter for anyone to grab. Completely inappropriate. The other employee, however, was respectful and kind — he even let me use pliers and snips so I could safely finish my fix. The contrast between him and the manager was night and day. This company seriously needs to reconsider who they have running that store. The manager’s attitude was disgusting, rude, and condescending.
- MAMichael AcevedoNov 8, 20254.0Friendly customer service. They tested my old battery and installed a new battery
- DMDennis MNov 6, 20255.0Just had my battery changed. Chris took great care of me. He's super chill, great customer service and had me in and out in less than 10 mins. This will be my auto parts store of choice moving fwd for sure.
- JDJeff DepriestNov 2, 20255.0Everybody at this location is super friendly and very accommodating. We had to get a battery changed in the parking lot and he was very fast and efficient. 10/10 for service
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of products does Advance Auto Parts in Kissimmee offer?
Advance Auto Parts offers automotive aftermarket products including car batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits.
Does the Kissimmee Advance Auto Parts location offer free services with purchase?
Yes, they offer free battery installation, free windshield wiper installation, free engine code scanning, and battery testing with purchase. Some exclusions may apply.
Can Advance Auto Parts install my car battery?
Yes, Advance Auto Parts will install your battery for free with purchase, though exclusions may apply.
Does the store recycle used motor oil and batteries?
Yes, they recycle used motor oil and batteries for free. You can bring your used battery for recycling even if you didn't purchase it from them.
What are the store hours for Advance Auto Parts in Kissimmee?
The store is open Monday through Saturday from 8:00 AM to 9:00 PM and Sunday from 9:00 AM to 7:00 PM.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup?
Yes, curbside pickup is available at this location for customer convenience.
Are there dining options near Advance Auto Parts Kissimmee store?
Yes, nearby dining options include Bob Evans for breakfast and brunch, Jerusalem Middle Eastern Restaurant for Mediterranean cuisine, and Zuru Ramen and Hibachi for Japanese food.
What nearby services can customers access when visiting Advance Auto Parts in Kissimmee?
Customers can visit UPS Access Point locations for shipping needs, Kissimmee Dental for dental services, or XO Tattoo Shop for tattoo and piercing services—all located nearby.
Can I find personal care services near Advance Auto Parts in Kissimmee?
Yes, there are several nearby options such as Javier The Barber, Vic da barber, J&J's Elite Barbers, New Image Hair Salon & Barber Shop, and Amore Beauty Salon & Spa for hair and beauty treatments.