AutoZone Auto Parts

4.5
289 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Key West #5215 in Key West, FL is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Key West, FL or call us at (305) 433-9833.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2812 N Roosevelt Blvd, Key West, FL
33040, United States

Hours

Reviews

4.5
289 reviews
5 stars
227
4 stars
23
3 stars
7
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, knowledge, and willingness to help, with specific mentions of employees like David, Yurisan, and Jorge.

Product Availability

Customers appreciated the wide selection of products available, although there were some complaints about specific items being out of stock.

Installation Services

Several reviews highlighted the helpfulness of staff in installing products like batteries and wipers, enhancing the overall customer experience.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in certain instances, indicating inconsistency in service quality.

Store Management

Store managers received commendations for their professionalism and effective handling of customer issues, contributing to a positive shopping experience.
  • KM
    K mccormick
    Oct 9, 2025
    5.0
    Thank you David D!!! After another associate tried to help me, but recommended an item that doesn't work for my car. But she did ask David D to verify. David D, knew immediately those wouldn't work and why. And then he showed me the correct wipers, then he installed them for me without me even asking! Very friendly and knowledgeable man. He also offered if I need anything else for my car, to come see him and he'll take care of me. Wow!!! This is customer service!!! As an older woman not from here I'm very appreciative for David taking care of me.
  • RS
    Robert Stephen Spicer
    Sep 27, 2025
    5.0
    Great selection
  • SS
    Spin Sellers
    Sep 27, 2025
    1.0
    I purchased my car from a friend a couple years ago swapped out the battery bought a gold rated duralast battery that has a three-year warranty apparently it was not linked to my account which voided the warranty. Everything is made cheap now and they’ll do anything to get out of replacing it. The tag on the battery clearly states it was bought in 23 the year 25 there’s a three-year warranty just because it’s not linked to account. They get to screw me out of 200 bucks.Customer service was terrible. Thanks for nothing.
  • LN
    Luke Nicolosi
    Sep 4, 2025
    1.0
    Orders a part for my car and was told it would be in the store in a few days. I called back 5 days later and was told it was not there. No big deal can we please order the part and was informed at that moment they could not order until I came in to pay for it. I explained I live 45 minutes away and then was hung up on and they would not answer my return call. Ended up paying 35 dollars more from Napa. But hey you have to pay a little for customer satisfaction. I would not recommend this AutoZone for any thing. 20 years as an auto tech/shop manager and was never treated likely this.
  • SS
    Stan Spray
    Jun 22, 2025
    1.0
    I ordered 5qt of oil and oil filter online. They text me the next morning and said it was ready for pickup. Went by and picked it up and went home to change my oil. After I drained the oil and was about to put the oil filter on I realized they gave me the wrong oil filter? They gave me one that fit but was not the extended life xl filter I purchased they gave me the cheap version. So I had to use it . But don't understand why they would give me the wrong chaper filter? Instead of the 1 I purchased. Would not have bought cheap filter or package and want be back. Shady business practices

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Key West?

AutoZone Key West is open Monday through Saturday from 7:30 AM to 8:00 PM and on Sunday from 8:00 AM to 7:00 PM.

Does AutoZone Key West offer in-store pickup and same day delivery?

Yes, AutoZone Key West offers both in-store pickup and same day delivery services for your convenience.