Enterprise Rent-A-Car

4.1
648 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Jupiter, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Jupiter location today.

Location

Enterprise Rent-A-Car
275 N Alternate A1a, Jupiter, FL
33477, United States

Hours

Reviews

4.1
648 reviews
5 stars
451
4 stars
42
3 stars
18
2 stars
21
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising the staff for being friendly and helpful, while others report rude interactions and a lack of accountability.

Vehicle Availability

Many customers experienced issues with vehicle availability, often being informed last minute that their reserved cars were not available.

Cleanliness and Maintenance

Several reviews highlighted concerns about the cleanliness of the vehicles, with reports of unclean cars and maintenance issues.

Overall Experience

While some customers had positive experiences and praised the staff, a significant number expressed frustration with the service and management, indicating a decline in quality.
  • RS
    Ruth Silverman
    Dec 31, 2025
    1.0
    Wow- an abysmal customer service experience. They didn’t have a car available. I understand, it’s a busy holiday weekend. What most irritates me is the lack of customer service surrounding not having a car. When I called to ask for an update the front desk said I can make other arrangements and that was that. No offer to reach out to other locations or assist me. Never received a call to let me know a car wouldn’t be available that day at all. Called in the morning and was told they were 20+ reservations behind because of rental extensions, and that’s just the way it is- try a different location. I have to call that location to confirm though, that’s my job not theirs, per the person I spoke with. When I asked about a discount for the inconvenience-no sorry because you’ll be transferring to another Enterprise location. Sir, I picked this location because it was the closest, I don’t want to be moving locations! Your job is to help in these circumstances not shrug and just say it is what it is. We called the other location they recommended- they wouldn’t have a car for a week! We ended up switching to Budget who could get us a car that same day. I come often to Jupiter and will never rent from Enterprise again. Fleet management issues combined with lackadaisical customer service have let to an awful experience taking hours of my time to manage on vacation.
  • DP
    don pray
    Dec 30, 2025
    5.0
    Awesome service by Coby, Amber and Peter at this Jupiter location for a week long rental during Christmas Holiday 2025. Price was very competitive and the 2025 VW Atlas SE was great for family trips. Decided to rent in Jupiter location versus PBI airport and it was a good decision. Would highly recommend this this location and their staff.
  • BW
    Brandon Wilson
    Dec 23, 2025
    1.0
    Incompetence doesn’t even begin to describe this place. Look at all the 1 star reviews. It is consistent in the fact that they LIE to your face, they never have the vehicle you rented, and then they never have a solution or even attempt to help you . They ruin peoples vacations and throw them to the wolves to figure it out because of how incompetent they are. There is zero accountability , there is no management or corporate management to even contact because they won’t return communication. They will comment on this post with a link that takes you to more incompetent people and waste more of your time. I wish enterprise nothing but the worst and especially this location.
  • JW
    John Wittgenstein
    Dec 22, 2025
    1.0
    Horrible service, lied about their availability, incredibly rude interaction. It always amazes me when you go to a business and they seem both irritated and annoyed that you're there for their business. The lowest spot was Albert, the employee who helped us, he feels like the opposite of whatever customer retention is.
  • RR
    Rodrigo
    Dec 20, 2025
    1.0
    Made a reservation for a vehicle here about 6 months ago and they called me an hour before pickup to let me know that they would not be able to give me a vehicle. The manager Coby the manager will lie to you and tell you that he will call you back when one comes in. Not only did they not call me back but they wouldn't answer my call. These people could care less if they're ruining your vacation plans.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Jupiter, FL offer?

Enterprise Rent-A-Car in Jupiter offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

Where is Enterprise Rent-A-Car located in Jupiter, FL?

It is located at 275 N Alternate A1a, Jupiter, FL 33477, USA.