Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Jasper, FL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,338 reviews
5 stars
1,239
4 stars
568
3 stars
264
2 stars
78
1 star
189
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on staff behavior; some employees are friendly and helpful, while others are reported as rude and dismissive.
Cleanliness
Inconsistent cleanliness reported; some customers found restrooms and facilities clean, while others described them as filthy and poorly maintained.
Food Quality
Food options are available but often criticized for being old or unappetizing; some customers reported getting sick after eating.
Facility Maintenance
Numerous complaints about broken pumps and equipment, indicating a need for better maintenance.
Parking Availability
Generally positive feedback on truck parking availability, though some noted issues with space during busy times.
- TDTINA DAVISNov 9, 20251.0The gas didn’t start pumping gas til it hit .40 cents ..
- CSChristopher SmithNov 8, 20253.0I just had probably one of the worst experience as far as associating with people at the Subway at this pilot 😨 as far as the rest of pilot the worker was friendly said welcome they greeted you the bathrooms was pretty clean had a nice variety of snacks that's good but as far as that Subway the employees on this day which is November the 8th at 6:02 p.m. not one smile it was almost like they hated to serve
- DSDaniel SpillerNov 8, 20251.0Did welcome inn buy out pilot travel stop? Closest one is 2025 - 1547 N Tamiami TrI, N Ft Myers, Florida? So I was asking. I miss the welcome to pilot or flying j. Now all I hear is welcome in or welcome. So I was guessing that the welcome in had bought them out. So when I hear welcome inn. I walk back out side. I wanting to go to the pilot travel. There staff is 70% good. Some location the food isn’t to salty.
- FFflamurNov 6, 20251.0It's weird
- AHAaron HarnageSep 7, 20251.0This is not only the first time; more like the second or third That staff has been disrespectful.. So, unfortunately we lost our home in a hurricane and currently stay in a travel trailer. Well,l balancing running a business all over the country and coming home puts a lot on our shoulders Etc. So when the propane ran out I said why not and went into town to use my driver shower credits that I have paid for by being a loyal customer. I was literally utterly taken aback at how rudely I was treated with disrespect. Okay, I tried waiting for almost 20 minutes for the water to finally heat up and it did not. So then I turned it back on and let it run for a good 5 minutes or so just to see if maybe it needed time. Hadn't been used in a little bit? I don't know. I'm not a plumber. But I guess it takes a plumber.... I walked up to the front counter while staff was scrolling through his phone and said excuse me multiple times to finally get his attention to look up from his phone as if I just sentenced him to a lifelong of servitude. I asked him..." Is there something wrong with the hot water? Or is there something I need to do?" And he literally blankly looked at me and then said "what do you mean?" I said..... "There's just no hot water. Luckily I'm not in route for business so I have time if I need to wait or something." He looked me dead in the eyes and said "yeah, that's how hot water heaters work. Don't you know that?!" I was so taken aback. I could not even rebuttal. I literally just walked away and went and took my less than lukewarm shower. Not once did he offer a remedy or even offer to reimburse my shower credit. He literally said what he needed to say to get his sarcastic remark off and then walked away. I was looking to try and get his name tagged but after A while Of walking around the store after I got done with the shower. I figured that they might call the police on me thinking I was trying to cause issues. So I left and here I am. I run a business. Customer service and I'm sorry to say, But ESPECIALLY for the professional drivers who literally keep you in business; Should be better.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and products are available at Pilot Travel Center in Jasper, FL?
Pilot Travel Center in Jasper offers gasoline, diesel, DEF with high-speed pumps, fresh foods including pizza, wings, breakfast sandwiches, snacks, drinks, clean restrooms, Wi-Fi, showers, overnight parking, and the best coffee on the interstate.
What are the operating hours of the Pilot Travel Center in Jasper?
The Pilot Travel Center in Jasper is open 24 hours every day, all week including holidays.
Does the Pilot Travel Center in Jasper offer showers and what is the cost?
Showers are available at many locations but offerings and prices vary. Please refer to the store locator tool or contact the store directly for details on shower availability and pricing.
What payment methods are accepted at the Pilot Travel Center in Jasper?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Are overnight parking and CAT scales available at this location?
Overnight parking is available but rules vary; please contact the store for details. The location does have CAT scales available for trucks.
Can I order food pickup or reserve parking at this Pilot Travel Center via an app?
Yes, you can use the Pilot app to order food pickup and reserve parking at this location through provided quick links.
What nearby places can I visit around Pilot Travel Center in Jasper?
Nearby, you can visit Sheffield's Country Kitchen for southern food, Cinnabon for bakery treats and coffee, and Subway for sandwiches and fast food options.
Where can I access money transfer and ATM services near the Pilot Travel Center?
Western Union provides money transfer services nearby, and there are ATMs including LibertyX Bitcoin ATM in the area for your cash needs.
What lodging options are available near Pilot Travel Center in Jasper, FL?
Nearby accommodations include American Inn and Suites, Seven Oaks Inn Jasper, and Budget Inn of Jasper for convenient lodging stays.
Are there vehicle-related services or gas stations near Pilot Travel Center?
Yes, nearby services include gas stations such as Shell, Marathon, Sunoco, BP, and automotive services like Dennis' Garage and U-Haul Neighborhood Dealer.