Safelite AutoGlass

Reviews

• DL

  Dan Leonard

  2 days ago
  1.0
  SafeLite provided excellent service at first. When my car was ready I received a call notifying me that it was time to pick it up. Before heading over, I asked if all the glass had been cleaned up and whether I could safely turn on the air conditioning without the risk of glass blowing into my face. I was assured that it was safe to do so. Upon entering my car, I turned on the air conditioning, only to have glass blow into my face and scatter all over the dashboard from the window defrost vents. Concerned, I immediately went back inside to inform the staff about what had happened. SafeLite’s Response: The staff told me that if I wanted to avoid glass flying out, I would need to get the car detailed. When I asked if they ran the vents during their cleaning process, they replied that it would be too dangerous for their employees. I pointed out that assuring me it was safe and then having glass blow into my face was also quite dangerous. Thankfully, I was wearing my sunglasses at the time, which helped protect my eyes.
• BH

  Bernardine Howard

  2 days ago
  5.0
  The young lady at the front desk was incredibly kind and patient. Even though my car wasn’t finished until well past her shift, she stayed and continued to assist me with such a positive attitude. The technician also took the time to make sure everything was done correctly, which I truly appreciated. He was knowledgeable, professional, and most importantly patient while working on my car to ensure everything was taken care of properly. Excellent customer service all around — thank you both for going above and beyond!
• CH

  Chris Hobson

  6 days ago
  5.0
  I needed to get my windshield replaced before the cracks continued to expand. Yes, Florida heat will make that happen. I went on line and scheduled my appointment. I was informed on every step of the process. It was amazing. Donnie came out to my condo complex. We was done within an hour. Sent a text to advise me he completed the job. He advised me of what i needed to do and not do while the glue was curing. Super nice technician.
• MD

  mike dowling

  Apr 28, 2026
  1.0
  I’m leaving a 1-star review because there isn’t a 0 option. During my windshield replacement, the installer damaged the cowl while removing the original glass (I have before and after photos). When I brought this up, the manager told me that if I wasn’t happy with the service, “that was my problem.” The appointment also took about an hour longer than the original estimate. While I was waiting, I observed multiple other issues with customers, including a vehicle being returned due to wind coming through the windshield seal and another situation involving keys being locked inside a car. Another customer was delayed because they were having trouble calibrating his new windshield. Overall, this was a frustrating experience, and I would not recommend this location.
• CO

  Courtney O'Brien

  Apr 25, 2026
  4.0
  I had a frustrating start with my appointment—my original technician never showed up and only texted me six minutes before the end of a six-hour window to cancel, which was incredibly disappointing and inconvenient. However, my follow-up appointment completely turned things around thanks to Donald. He was outstanding—communicated clearly, showed up on time, and made the entire process seamless. His professionalism and reliability were exactly what I had hoped for from the beginning. Donald truly redeemed my experience, and I’m very grateful for his excellent service

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