Jacksonville Chrysler Dodge Jeep Ram Arlington

Reviews

• AK

  America King

  5 days ago
  5.0
  I had a great experience both purchasing my car and getting it serviced at Dodge. The entire process felt smooth, professional, and welcoming from start to finish. Matin Hakimzoda, the sales manager, was incredibly helpful, knowledgeable, and patient. He made sure I understood all my options and never made me feel pressured. Wayne was also amazing to work with—friendly, attentive, and genuinely focused on making sure I was satisfied with my purchase. I recently returned for an oil change, and the service team was just as impressive. The process was quick, efficient, and well-organized. They kept me informed and made sure everything was taken care of properly. Overall, I truly appreciate the level of customer service I received. The team made both buying my car and maintaining it a positive experience. I would definitely recommend them to anyone looking for a reliable dealership with excellent service.
• AH

  AnaMarie Houston

  6 days ago
  5.0
  I had an outstanding experience at Chrysler Jeep Dodge Arlington, from start to finish. The sales manager Jalal Sadat and my salesman Shah was professional. knowledqeable, and genuinely focused on helping me find the right vehicle- -not iust makinq a sale From the moment I walked in. I was welcomed without any pressure. The sales team took the time to understand what 1 was looking for answered all my questions clearly, and quided me through different options until I found the perfect fit. The process was smooth transparent, and surprisingly stress-free What really stood out was the honesty and attention to detail. There were no hidden surprises, and everything was explained thoroughly-from pricing to financing. The staff made sure I felt comfortable and confident every step of the way |truly appreciate the level of customer service and professionalism here. If you're looking fora dealership that values integrity and treats you with respect, Thighly recommend this place. will definitely be coming back for future purchases and service.
• RC

  Robert Cord

  Apr 9, 2026
  5.0
  This dealership is the best dealership in the nation from the manager to the employees. They all work, so hard to get people approved even with her bad credits. I’ve had an amazing experience with all of these guys moe the GSM shah the salesman Wayne matin Jeff Douglas The whole entire team does an excellent job. They do an amazing job. You would have to go there to visit them. I will continue buying vehicles from the dealership. They are very honest, very loyal, very respectful. I cannot thank them enough for all of their hard work. Thanks again I’ll be bringing all my family members here
• TB

  Tabitha Baldwin

  Apr 2, 2026
  5.0
  I had to bring my vehicle in for a recall. I had an appointment. Lisa in service is the one who helped me. She was so nice and friendly and made the process so easy. The inside area was wonderful. There is plenty of seating available. They had complimentary snacks, and other food and beverage items for purchase. They had a nice cubicle desk area that I was able to work from which made it so convenient, And helped time flyby since I was able to work from the dealership. Everyone was so friendly and overall it was a great experience. Lisa even gave me a few little rubber ducks that I could bring home to my kids. Highly recommend!
• PR

  Pam Ramie

  Apr 1, 2026
  1.0
  Wow, they really tried to take my daughter for a ride—showing her a $48,900 SUV, talking about rebates and “great deals,” and then turning around and saying her payments would be around $900 a month. Make that make sense. Let me start from the beginning. My daughter received something saying she could stay within the same payment range she’s currently paying. That was clearly not the case. These sales tactics are a joke. I truly feel like they thought they could take advantage of her, but they picked the wrong one—because she has a mother like me. I told them to give her back her keys and driver’s license immediately. Instead, he tried to go get his supervisor—and I told him the same thing. I’m very familiar with how this car lot operates, and I don’t respect their business practices at all. Go in play with someone else daughter.

Frequently Asked Questions About Jacksonville Chrysler Dodge Jeep Ram Arlington