Enterprise Rent-A-Car

Reviews

• AC

  Annette Childs

  Apr 7, 2026
  5.0
  I had a wonderful experience with enterprise on Atlantic Boulevard They accommodated my every needs and wants in the future whenever I need a rental Enterprise is definitely the place I will be going back to because of the wonderful service that they provided for me and my family to make our trip special Andrew Lewis helped us with everything we needed and he explained to us everything we needed to know he was very nice friendly and patient thank you Andrew for everything you did to Make our trip memorable if u need a rental this is the place to go
• JR

  Jennifer Rogers

  Mar 29, 2026
  5.0
  We ended up having to suddenly move our rental time & day. Enterprise was so easy to work with & made rhe disastrous former circumstances a bit easier to work through without further incident. Thank you, Enterprise Sandalwood. Quick & efficient! We'll be back!
• RR

  Romario

  Mar 26, 2026
  5.0
  I’d like to commend the excellent work. The guys handled all the paperwork quickly and arranged the transfer to the dealership just as fast. The car is clean, with no issues or defects. Highly recommended! 👍👍👍
• BE

  Benita Evans

  Mar 20, 2026
  5.0
  Willie was phenomenal!!! Great personality, and character! He was extremely attentive to my mom's needs regarding her car selection. The entire process was smooth, easy and enjoyable! Willie is definitely the guy to see if you are looking to purchase a car. Enterprise Car Sales have a gem!!! No 🧢🧢🧢🧢!
• DL

  Dimitri Levy

  Mar 11, 2026
  1.0
  Extremely disappointing experience with this Enterprise location, specifically with the branch manager Raven. I rented a vehicle while my car was in the shop and initially only needed it for two days. My return time was scheduled for 8:00 AM, but unfortunately my car was still in the shop that morning. I called the branch to give them a heads-up that I might need the car a little longer, but no one answered the phone. I called a second time and was placed on hold. I work night shift and was simply trying to notify them before I went to sleep. Instead of receiving a call, voicemail, or even a text message, I woke up to an aggressive email threatening legal action and stating that they would deny me future rentals. On top of that, they attempted to charge my card for another full day without any communication at all. My card is locked for situations exactly like this, which made the situation even more frustrating. To make matters worse, I returned the car that same day and was still charged for a full additional day. When I spoke with Raven, there was no concern, no question about whether everything was okay, and no attempt to understand why I needed the car a little longer while my vehicle was still being repaired. The only thing she focused on was the method of payment. This isn’t the first or even the second bad experience I’ve had at this location, and unfortunately both times involved the same manager, Raven. I truly believe in giving people second chances because everyone can have a bad day but this clearly wasn’t just a one-time issue. What’s disappointing is that everyone else at this branch has been pleasant and professional. However, the management experience completely overshadows that. Enterprise, you really need to do better with leadership at this location. Customers deserve basic communication, understanding, and professionalism. If Raven is the manager on duty, I strongly recommend avoiding this branch.

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