Enterprise Rent-A-Car

Reviews

• BH

  BECKY HAMILTON

  2 days ago
  5.0
  Downtown Jax HD KAYLA and Their Entire Team Are THE BEST! Very Professional.
• IA

  its Ashanti

  Mar 19, 2026
  2.0
  For a car rental service charging premium rates, I expected polished professionalism. Instead, the employee’s attitude and presentation were unpolished, and on top of that, the car wasn’t properly clean when I received it. Won't be using this location EVER again. Short female,light skin with 2 crusty ponytails (she looks mixed) needed combing look like she didn't put much effort into showing up to work to look the part or smell the part. No reason I should be smelling you while trying to buy a car. ENTERPRISE need to make sure the staff is doing hygiene correctly while on staff, that should be top of the list policy.
• MM

  Mason Manion

  Mar 18, 2026
  1.0
  Unfortunately, I just had a very disappointing experience here. I had a reservation for 11am pickup(they even called me yesterday and confirmed I was coming at 11am and I said yes I will be there) Then I arrive and this snarky representative at the desk said the car was getting an oil change and that I just needed to wait for 30 minutes. This would have been fine if I had been called and warned that it would be ready later than 11am. Very unhelpful and dismissive. Always go to empire point Enterprise! 4303 Atlantic Blvd. Downtown is 👎
• BL

  Byron Lokey

  Mar 16, 2026
  1.0
  Reserved a large suv online. Arrived on time to be informed they dont have any at this location. When asked why would it allow me to book it, I was told 'I don't know". Very rude peoole at the front desk. Was told to drive to different locations to see if they have large SUV. Worthless customer seevice..
• CW

  Charles W

  Mar 11, 2026
  2.0
  Never has any cars. Always have to wait and God forbid you catch a flat after getting one.

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