Whistle Express Car Wash

4.6
1718 reviews

About

Car Wash
Are you looking for a fast, professional, and eco-friendly car wash in Jacksonville, FL? Whistle Express Car Wash is your go-to local car wash for the greater Jacksonville area. Our 3-minute drive thru car washes allow you to stay in your car and have a beautiful car (both exterior and interior) without long wait times. And our eco-friendly practices, like biodegradable detergents and water recycling, clean your car with minimal environmental impact. Not only do you get our friendly customer service for the best car wash experience, you also get FREE amenities with every wash. Join our Unlimited Wash Club today for deals and specials. When it comes to cleaning your car, visit Whistle Express Car Wash of Jacksonville, FL and experience the difference!

Location

Whistle Express Car Wash
9200 Merrill Rd., Jacksonville, FL
32225, United States

Hours

Reviews

4.6
1,718 reviews
5 stars
1,442
4 stars
122
3 stars
48
2 stars
31
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ethan, Bria, and Kendrick for their exceptional service.

Cleanliness

The facility is consistently noted for being clean and well-maintained, with ample supplies available for customer use.

Equipment Issues

Several reviews mentioned ongoing problems with equipment, including malfunctioning vacuums and wash machines, leading to dissatisfaction with the wash quality.

Mixed Experiences

While many customers had positive experiences, some reported issues with management and service quality, particularly regarding handling complaints and damage claims.

Value for Money

Customers expressed mixed feelings about the value of the service, with some feeling the wash quality did not match the price, especially after recent changes in management.
  • KS
    Kristine Sykes
    5 days ago
    5.0
    Good local car wash. Friendly staff. Love the free vacuums. They also have glass cleaner, car interior cleaner and microfiber cloths available for use. My husband washes his car here, too.
  • LL
    Luke Lokietek
    Nov 16, 2025
    1.0
    I have been a member here since the place opened… But in the last couple of months, the place is definitely gone down here dramatically… The rinse cycle doesn’t start rinsing my car until I’m halfway past it so the front half stays full of suds and today I went and literally no soap was put on the car and then after I made it through there were no dry towels at any of the four stations the compressed air didn’t work and no tire shine… So at the end of the month, I’ll be switching to a different car wash
  • LP
    Laura P
    Nov 15, 2025
    2.0
    Very disappointed with the wash today. The first row of sprayers aren’t working and the side brushes were rubbing our dry car. Not once did the soap come on. We basically got a rinse and ceramic coat on a dirty vehicle. The reliability of the equipment has greatly decreased since Whistle took over the Camel Car wash.
  • WM
    will moseley
    Nov 15, 2025
    3.0
    This place used to be amazing. They always had air fresheners and towels. Once it got turned into whistle from camel it got more expensive and the air fresheners went away and the clean towels are more sparce. The worst thing I had happen was I had an aftermarket rear view mirror and the tech who sends you through the tunnel hit it with the stick sponge/ mop thing so hard it broke it. I was told there was nothing they could do about it. I do like the ease of coming here but wish it was a little more like it was. That being said the staff has been generally friendly which I've liked.
  • ET
    Eric Taylor
    Oct 28, 2025
    1.0
    This location has fallen off REALLY BAD... I'd been here since it was Camel, which was great, but now that it's Whistle Express, the staff is lazy-looking, unfriendly and rude, the equipment is ALWAYS faulty, location network is limited, it's just gone downhill fast... I just switched to LUV and it's 50x better!!!! Equipment there is maintained well, you get 2 washes per day instead of just 1, pressurized air is POWERFUL, staff is ON-POINT, it's just a better overall experience. I wish the best for the Whistle team, but I was forced against my will to move on. Hopefully the proprietor sees this and makes some necessary adjustments or just allows LUV to acquire them... Either one.

Frequently Asked Questions About Whistle Express Car Wash

Do you offer full detailing?

While we don’t offer full detailing as a service, we understand that having your car look its best is a priority for you. To accommodate this, we have installed complimentary areas where guests can vacuum their vehicles and use our towels, wipes, and other free supplies.

Who vacuums the car?

Our customers have the opportunity to utilize our complimentary area that is stocked with car vacuums, towels, wipes, and other free supplies.