Location.com logo
Brand Certified

Westside Hyundai

4.0
(1851 reviews)

Business Details

1672 Cassat Avenue, Jacksonville, FL
32210, United States
(904) 440-1668
https://www.westsidehyundai.com/

About

Hyundai DealerCar DealerUsed Car DealerTruck DealerUsed Truck DealerCar Finance and Loan CompanyCar Leasing ServiceTire ShopCar Battery Store
Westside Hyundai in Jacksonville, FL is a Hyundai Dealer offering new and used Hyundai vehicles. We know that you have high expectations, and as a new and used car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. We treat the needs of each individual customer with paramount concern. At Westside Hyundai, our experienced staff is ready to offer you both the best prices, as well as attentive customer service.

Location

Westside Hyundai
1672 Cassat Avenue, Jacksonville, FL
32210, United States

Hours

Reviews

4.0
1,851 reviews
5 stars
1,274
4 stars
127
3 stars
58
2 stars
52
1 star
340

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and dedication, particularly highlighting individuals like Emma, Traige, and Kaleb for their exceptional service.

Sales Experience

While some customers had positive experiences with the sales team, others reported aggressive sales tactics and issues with transparency regarding pricing and vehicle availability.

Service Quality

The service department received mixed reviews; some customers appreciated the thoroughness and communication, while others expressed dissatisfaction with pricing and service execution.

Used Vehicle Concerns

Several reviews indicated issues with the quality of used vehicles sold, with customers reporting significant repair costs shortly after purchase.

Follow-Up Issues

Customers frequently mentioned difficulties in communication and follow-up after the sale, particularly regarding financial matters and service appointments.
  • JM
    Jamie Moody
    5 days ago
    1.0
    I have purchased 2 new vehicles here. We have on more than one occasion, been told one thing to later find out something entirely different. My experience with the service department was terrible. 2 out of the 4 times I brought my vehicle in, they did not wash it, nor did they mention this would not be done. One of the times, there were large footprints of mud in the driver floorboard. I will never shop here again.
  • SC
    Susan Contaldi
    5 days ago
    5.0
    The Service Center at Westside Hyundai has been the best I have encountered. I have had many problems with my 2023 Hyundai Tucson since purchasing and the local dealers have not solved the problems. Westside Hyundai has assured me they will be able to pinpoint the problem and solve it once and for all. Only time will tell. If they can't I will certainly update my review. So far our Accent went in for general maintenance and for this they get an A+
  • KN
    Krysrianna Normile
    Feb 24, 2026
    5.0
    Many dealerships outright refuse or really don’t want to work with outside financing, but Westside Hyundai was willing to work with me on that. I received very courteous service and low pressure from the sales people I spoke with. I would happily purchase a car from them again.
  • MP
    Madyson Perry-Ruiz
    Feb 18, 2026
    4.0
    I wanted to share my experience after purchasing a vehicle from Westside Hyundai. Shortly after delivery, I experienced an intermittent starting issue that required the vehicle to be evaluated by Dodge. While that was stressful, I really appreciate how the situation was handled. Colby (GM) and Traige, my sales advisor, were both very focused on customer satisfaction and stayed involved to make sure I was taken care of. They helped coordinate everything, provided a rental, and the fuel pump was ultimately replaced under warranty, I believe. My interaction with Mike during the transaction itself wasn’t the most pleasant, but the dealership’s overall response afterward made a positive difference. Issues can happen with any vehicle — what matters is how they’re handled — and I do appreciate the effort made to resolve it. One hundred times, Thank you again to Colby and Traige for their support. They truly made a huge difference. Would buy from them again.
  • NJ
    Natalie Jones
    Feb 3, 2026
    5.0
    Just want to say how grateful my husband and I are for all of the help and support we had from Vanessa, Traige, Mike H, Mike L, and Colby with trading our car in and buying a new Palisade. We are going through a lot as a family and they genuinely showed how much they cared getting us the best possible deal for our family in this time. Thank you all!

Frequently Asked Questions About Westside Hyundai

Where is Westside Hyundai located?

Westside Hyundai is located at 1672 Cassat Avenue, Jacksonville, FL 32210, US.

What are the operating hours of Westside Hyundai?

Westside Hyundai is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM.

Brand Certified Facts from Westside Hyundai

Westside Hyundai partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: