Westside Hyundai

Reviews

• SS

  Safari Streeter

  Jan 6, 2026
  5.0
  I would like to give a shout out to Westside Hyundai for helping me purchase my new 2025 Camry. And I also like to give a shout out to the best team ever Antonio the insurance man, Mike L the sales manager, Hanna also with sales, and TRAIGE THE BEST SALESMAN I HAVE EVER SEE. Thanks, Westside Hyundai
• DS

  Davut Seker

  Jan 4, 2026
  1.0
  This dealership is extremely misleading and unprofessional. They emailed me a specific price, but when I arrived in person, they suddenly claimed the price was “incorrect” and presented a much higher number. Then they put on a whole sales theater, pretending to “work” on the price just to bring it closer to the same price they originally emailed, as if they were doing me a favor. It was clearly a tactic and a complete waste of time. What made this even worse was the mileage deception. The car they showed me had around 2,000 miles, but on the paperwork they listed the mileage as only 132 miles. That is unacceptable and completely dishonest. If a dealership can’t be honest about price or mileage, they cannot be trusted. This was one of the worst car-buying experiences I’ve had, and I would never recommend this dealership to anyone.
• EW

  Erica White

  Dec 24, 2025
  1.0
  Go somewhere else. Went to buy a new vehicle. Website says they have multiple in stock. But when you get there all of a sudden they don't have any on the lot. But they have a more expensive version of course several thousand more than the budget you gave them. Which they wouldn't say until after test driving. Had credit union approval so was interested in a final price before considering manufacturer financing. They wanted to charge over msrp by 7 or 8 grand. Offered under kbb for trade in and when questioned about these line items their response was "well we need to see what you're Credit is to see if we can help more." Trust me they like to play games. If you buy anything from them, I recommend checking your deal and reading the fine print. Very shady place.
• ML

  Marcus Lockhart

  Dec 21, 2025
  1.0
  This dealership reinforces every negative stereotype associated with used car sales. The experience felt deliberately misleading and left me questioning the ethics behind how business is conducted here. Yes, I signed the paperwork and after reviewing it thoroughly, I have no trouble sleeping at night. I’m confident not everyone involved can say the same..Mike Would I purchase a vehicle from this dealership again? Absolutely not.That may be “business,” but it’s not integrity. I’ll sleep well knowing I value honesty and accountability, two things this experience made painfully absent. Mike you got Me....Bravo,Bravo
• KL

  Khanh Le

  Dec 19, 2025
  1.0
  I contacted Westside Hyundai from out of town after finding a vehicle they had in the exact color combination I was looking for. After approximately 30 minutes of negotiations over multiple calls, we agreed on pricing and vehicle delivery. Before placing a $1,000 deposit to hold the car, I explicitly confirmed twice with the sales agent—during a recorded phone conversation—that the deposit was fully refundable. Only after receiving that confirmation did I proceed with the deposit. The very next morning, due to unexpected financial difficulties, I called to cancel the purchase and request a refund. The sales manager, Michael Lesnick, immediately refused, stating that the deposit was non-refundable. I explained that I had been clearly assured otherwise by the sales agent. Mr. Lesnick said he would review the recorded call and get back to me. About an hour later, he called back claiming he had reviewed the audio and that the sales agent stated the deposit was only refundable if there was something wrong with the car. This was a blatant fabrication. He clearly did not review the recording and instead invented an explanation to justify withholding the money. I then requested to speak with the General Manager. After a long and tense exchange, GM Colby Peterson reviewed the recording himself and confirmed that the deposit was indeed refundable. However, he claimed it was “store policy” that refunds are only issued on Wednesdays or Thursdays—six days later. While this sounded suspicious, I agreed to wait. On Wednesday morning, I sent a polite reminder and received no response. On Thursday, I called and asked for Mr. Peterson, who was unavailable. I left a message requesting a callback, which I never received. Late that evening, I received a text stating that the refund had been processed and that a receipt had been emailed to me. I checked all inbox folders and received nothing. I requested a copy of the refund receipt and again received no response. A legitimate refund would immediately appear as a pending transaction on my credit card, which it has not. This strongly suggests that once again I was misled. Do not give these thieves masquerading as a car dealership your business. They have shown a willingness to lie, deflect, and use sleazy tactics to keep customer money. I tried to resolve this professionally and patiently, but they have left me no choice but to file a credit card dispute. I will also be reporting this experience across social media and to appropriate government agencies so others are aware and can avoid this dealership.

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