Welcome to SIXT rent a car Jacksonville! At our convenient location, you’ll be able to choose from our large selection of car rentals, such as practical compact cars, sedans, sports cars and convertibles, and premium SUVs. We provide a first-class driving experience thanks to our range of luxury car rentals from leading brands like BMW, Mercedes, Audi, and Ford. FL has no shortage of beautiful drives and road trips, so be sure to choose one of our weekly, long-term, and one-way car rental deals so you have more freedom to explore more and at your own leisure.
While some customers praised the friendly and helpful staff, others reported poor service and communication issues, particularly regarding reservations and billing.
Vehicle Condition
Several reviews highlighted concerns about the cleanliness and maintenance of vehicles, with reports of receiving cars with existing damage or mechanical issues.
Billing Practices
Numerous customers expressed frustration over unexpected fees and charges for damages they did not cause, leading to accusations of deceptive billing practices.
Reservation Issues
Many customers experienced problems with their reservations, including unavailability of booked vehicles and complications with payment methods.
FK
Felix Kettemann
Jan 1, 2026
4.0
Problemlose Autovermietung mit freundlichen Mitarbeitern. Einzig die Wartezeit auf ein im Vorfeld reserviertes/ bestelltes Fahrzeug war mit über 30 Minuten sehr lang. Übergabe und Rückgabe verlief problemlos. Rückgabe einfach und gut beschildert. Auto modern und sauber.
HN
Heather Nicely
Dec 29, 2025
1.0
I would definitely consider someone else. There was a little chipped paint upon me picking up the vehicle I rented that was pointed out and told me no worries. then when I dropped vehicle off they took pictures of the speck and days later got an email that I damaged the car and billed me 1710.00. as soon as I dropped off the vehicle, the agent came out with a camera as if she knew the spot was there. it was very odd and i feel like they are trying to hold me responsible for a speck on the vehicle that was there prior to driving off the lot be weary and take pictures of any little scratch or chipped paint because they will charge you as if you did it . I found the rental through priceline and will not use sixt rental again.
DR
Denise Rivera
Dec 27, 2025
1.0
I would like a manager/ area manager or regional to reach out to me at their earliest convenience. My mom experienced such a crappy service today and JUAN had her doing all these extra things to then tell her oh no I meant this, and then said he would refund her money then said he couldn’t ( please contact me I think this is absolutely terrible my mom was suppose to come visit me for the holidays and now because they weren’t able to help her after she had paid and had her reservation she will not be here with me )
JC
Jade L. Castillo
Dec 24, 2025
1.0
When booking online, said nothing about having to use a credit card. Went to pick up the rental car literally today in Christmas Eve and that's when they told us.
JS
Jack Simpson
Dec 19, 2025
1.0
The car was just fine and so were the staff at SIXT Jax airport, But the pricing for 6 days for a Toyota Camry is insane. I booked through Expedia and paid $350 for the trip and insurance. Knowing there would most likely be another fee but I didn’t expect another $400-$500 in fees. I booked through Alamo in September and paid $400 flat for the same amount of time. Unfortunately won’t be taking that risk with sixt again.
Frequently Asked Questions About SIXT Rent a Car Jacksonville Int Airport
What types of vehicles can I rent from SIXT Rent a Car Jacksonville Int Airport?
You can choose from a large selection including compact cars, sedans, sports cars, convertibles, and premium SUVs from brands like BMW, Mercedes, Audi, and Ford.
What are the operating hours of SIXT Rent a Car Jacksonville Int Airport?
The rental location is open daily from 7:00 AM to 11:59 PM, with an additional hour open from midnight to 1:00 AM.
Which payment options does SIXT Rent a Car Jacksonville Int Airport accept?
They accept American Express, Diners Club, Discover, Mastercard, and Visa credit cards.
Can I book, cancel, or rebook a rental car for free at SIXT?
Yes, SIXT offers free cancellations and rebooking without any credit card fees.
Does SIXT Rent a Car offer long-term or one-way rental options?
Yes, SIXT provides one-way, weekly, and long-term car rental deals for flexible travel plans.
How can I contact SIXT Rent a Car Jacksonville Int Airport?
You can reach them at +1 888-749-8227 or via email at service@sixt.com.
Is there a mobile app available for booking rentals with SIXT?
Yes, SIXT has mobile apps available on the Apple App Store and Google Play for easy booking.
What nearby dining options are available near SIXT Rent a Car Jacksonville Int Airport?
Nearby restaurants include Chili's Grill & Bar, Quiznos, Burger King, Sbarro's, and Starbucks, offering a variety of dining choices before or after your rental experience.
Are there other car rental agencies near SIXT Rent a Car Jacksonville Int Airport?
Yes, nearby car rental options include Dollar Car Rental, Enterprise Rent-A-Car, Thrifty Car Rental, and Alamo Rent A Car, giving you alternatives to choose from.
What nearby amenities can assist customers visiting SIXT Rent a Car Jacksonville Int Airport?
The area includes convenient services such as the Bank of America ATM, parking at Hourly Garage and SP+ Parking, and shopping at Paradies Shops, helping customers during their visit.