Certified by SIXT Rent a Car Jacksonville Int Airport • Mar 01, 2026
Car Rental AgencyVan RentalSixt
Welcome to SIXT rent a car Jacksonville! At our convenient location, you’ll be able to choose from our large selection of car rentals, such as practical compact cars, sedans, sports cars and convertibles, and premium SUVs. We provide a first-class driving experience thanks to our range of luxury car rentals from leading brands like BMW, Mercedes, Audi, and Ford. FL has no shortage of beautiful drives and road trips, so be sure to choose one of our weekly, long-term, and one-way car rental deals so you have more freedom to explore more and at your own leisure.
Location
Certified by SIXT Rent a Car Jacksonville Int Airport • Mar 01, 2026
Certified by SIXT Rent a Car Jacksonville Int Airport • Mar 01, 2026
Reviews
4.5
988 reviews
5 stars
842
4 stars14
3 stars6
2 stars4
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Collin, Ronnie, and Miguel for their exceptional service.
Damage Claims
Numerous reviews reported issues with damage claims, alleging that customers were charged for pre-existing damages or false claims after returning vehicles.
Vehicle Condition
Several customers expressed concerns about the condition of the vehicles, including issues with maintenance and cleanliness, leading to dissatisfaction.
Reservation Issues
Multiple reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding booking details.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
LH
L H
1 day ago
1.0
Would recommend avoiding SIXT at all costs! We had a light go out on one of the rear tail lights - and we mentioned this to the return agent upon our return to J'ville. Imagine our surprise when we later got a bill demanding over $700 for this 'damage'. This was a bulb that went out! This is a maintenance issue not a damage issue. Oh - and they wanted an additional $225 for admin charges. You've been warned.
CC
Chris
2 days ago
4.0
The car I was given was in odd condition. Issue with one of the front sensors from a previous rental. Made the vehicle believe that there was an object there when there was nothing. It also forced the car into a “limp mode” as a safety precaution as to not hit this “invisible/false perceived” obstacle. Otherwise decent vehicle - 25-26 Mercedes Benz E300. I’m leaving this review for Tatyana - who works in drop off. SHE DESERVES 5 STARS! Very polite, very welcoming, and very professional. The drop off was the best part of the rental experience. Thank you Tatyana for being awesome!
DD
Danielle DeTeresa
5 days ago
1.0
Rented from Sixt and received a false damage report for a hole in a tire. Please tell me where there is a hole. Is the tire flat? This is the picture you provided. I had to return the rental after hours as I had an early flight so I just had to drop the keys. I will be contacting the BBB and will take legal action. After further research it seems Sixt is known for false damage claims. I never thought I’d be someone to leave this type of review but here we are! PS I adjusted the brightness on your poor quality picture to further prove there is no damage. Included that photo as well.
JC
Joseph Cooper
Feb 21, 2026
5.0
First time visiting Jacksonville and using Sixt. I had no issues whatsoever. They were easy to find, check-in was easy, and the car was perfect. My only complaint is for any rental car company. Most contracts say to inspect your car before you leave but it's hard when they're in a dark parking garage. My one highlight was when I returned the rental and met Ruth. She was so positive and cheerful putting a smile on the end of our trip!
AC
Amy Carver
Feb 17, 2026
1.0
Dropped off my rental vehicle. I walked the vehicle with the agent. Neither of us saw any issues. She asked me to sign the document stating there was no damage. Several day later they are stating there is some paint damage. There was absolutely no damage when the vehicle was left and checked. The photo they sent is pretty large and would have been noticed immediately at drop off. This is terrible service and a blatant lie. I'm presuming one of their employees damaged this and they are trying to cover it up.
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Certified March 01, 2026Yext Knowledge Graph
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