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Safelite AutoGlass

3.8
(1466 reviews)

Business Details

7014 A C Skinner Pkwy, Jacksonville, FL
32256, United States
(888) 843-2798
https://www.safelite.com/stores/Jacksonville

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Jacksonville area, turn to Safelite AutoGlass . Those in central Jacksonville or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7014 A C Skinner Pkwy, Safelite AutoGlass Jacksonville repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
7014 A C Skinner Pkwy, Jacksonville, FL
32256, United States

Hours

Reviews

3.8
1,466 reviews
5 stars
930
4 stars
88
3 stars
52
2 stars
49
1 star
347

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians were frequently described as professional, courteous, and knowledgeable, providing efficient service.

Timeliness

Many customers appreciated the punctuality of technicians and the quick completion of services.

Customer Service

While many reviews praised customer service, there were notable complaints about poor communication and follow-through on issues.

Quality of Work

Overall, the quality of windshield replacements was positively noted, though some customers reported dissatisfaction with specific repairs.

Convenience

Customers valued the convenience of mobile service and easy appointment scheduling.
  • CD
    Carlos Duran
    3 days ago
    5.0
    I had an excellent experience with Safelite, and I especially want to recognize the employee who replaced my windshield. She did an outstanding job from start to finish. Her communication was clear, professional, and timely—she kept me informed throughout the entire process and made everything easy to understand. The installation itself was done perfectly, and you can tell she takes pride in her work. She was efficient, knowledgeable, and very respectful of my vehicle. The new windshield looks flawless, and the whole experience was smooth and stress-free because of her professionalism. Safelite is lucky to have someone like her on their team. I would highly recommend Safelite to anyone needing windshield service, and I truly appreciate the quality work and excellent customer service she provided.
  • KT
    K T
    Feb 22, 2026
    4.0
    The customer service was great for this location. Everyone’s pretty chill. Wish I took down things but I didn’t. I do not like that. They charge an extra $500 for the calibration on the Tesla. My windshield is only $400 but they charge an extra fee for calibration. It really doesn’t cost that much. I understand you do this for the company and the technicians however, that makes things a little pricey.
  • JO
    joshua O
    Feb 10, 2026
    5.0
    I've had the unfortunate experience of having to get my car's glass repaired twice in the last 6 months. But each time Safelite repaired the glass to my Tesla Model 3 and everything is perfect. One of the repairs was not covered by insurance and Safelite replaced the glass for under half the cost that Tesla wanted.
  • JH
    Joseph Harrington
    Feb 10, 2026
    2.0
    Not a good experience with Safelite. It took 3 attempts till I finally had my windshield installed at my home. Each time I had to make an appointment even though the 1st issue i will say things happen. 2nd attempt they claim the wire was damaged and they couldn't install the windshield. My 2nd appointment was also suppose to be at my house but the person on the phone made it a in shop appointment. 3rd try was a success and everything is great. If I didn't need the windshield replaced before I went to work it may of not been a crappy situatuon I will say the technicians do know there stuff.
  • MS
    Matt S
    Feb 2, 2026
    5.0
    No issues. Was a little worried because my bimmer has a fancy windshield with sensors and some unusual tint, but it was replaced perfectly. Now, this review is just a few days after the replacement and I haven't washed it or taken it through nasty weather.... I would say that I opted to go to the store versus having Safelite come to me, thinking that they have better and more tools in the shop to do a proper job. It's like going to the restaurant versus having a mobile kitchen come to you, to me its not the same and I'd rec an at-store appt. Paid thru FL insurance with no prob. So far so good and they were highly efficient.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Jacksonville offer?

Safelite AutoGlass offers windshield repair and replacement, auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, power window repair, and recalibration of advanced safety systems.

Where is Safelite AutoGlass located in Jacksonville, FL?

Safelite AutoGlass is located at 7014 A C Skinner Pkwy, Suite #200, Jacksonville, FL 32256, USA.

Brand Certified Facts from Safelite AutoGlass

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Certified March 01, 2026Yext Knowledge Graph
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