RaceTrac

2.6
143 reviews

About

Gas StationConvenience StoreFrozen Yogurt ShopSnack ShopBeer StoreCoffee ShopFast Food RestaurantTobacco Shop
RaceTrac has been your trusted convenience store across the Southeast, offering an affordable one-stop shop experience. We feature competitively priced fuel plus freshly brewed coffee, breakfast sandwiches, and delicious made-in-house pizzas. Our roller grill and hot food options provide fast service, with refreshing fountain drinks and grab-and-go snacks always available. At every location, you'll find essential road trip supplies, consistently clean restrooms, and convenient contactless payment options. Whatever Gets You Going, since 1934.

Details

  • Credit cardAvailable
  • DebitAvailable
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

RaceTrac
11585 Atlantic Blvd., Jacksonville, FL
32225, United States

Hours

Reviews

2.6
143 reviews
5 stars
41
4 stars
13
3 stars
7
2 stars
8
1 star
74

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly a manager named Bonnie, leading to a negative customer experience.

Cleanliness Issues

Customers reported unsanitary conditions in restrooms and inconsistent cleanliness throughout the store.

Operational Hours

The store frequently fails to adhere to advertised 24-hour service, with many customers finding it closed during late-night hours.

Customer Service

While some customers praised friendly staff, many expressed frustration over poor service and lack of assistance during busy times.

Product Availability

Customers noted issues with product availability, including broken equipment and out-of-order items, impacting their shopping experience.
  • JK
    Joshua Kirsch
    Oct 20, 2025
    1.0
    I decided to give a 1 star because the staff is completely rude and vulgar and the mens urinals have not been cleaned for a week that I know of. There is gum and paper inside both urinals that is keep all the foul smells. This store must have a complete staff overhaul. I came into the store last night and over heard a male and female staff members talking about doing sexual things to each other. Tonight the lady at the front counter at 8pm was completely rude to me. The staff has absolutely NO customer service skills at all. Corporate needs to step in asap about this.
  • PB
    Paul Brewer
    Oct 7, 2025
    1.0
    I recently not even 5 minutes ago had the most unbelievable worst experience I've ever had not just at racetrack, but I'd have to say at any place of business I choose to spend money at... I literally stopped at the location on Atlantic Blvd that's in front of the movie theater as I do from time to time whenever I'm in the area. Anyhow I have my own thermos I take with me every where. So upon approaching the drink area, I started to fill my thermos with the frozen lemonade slushy as I've done every time I've went there. Well I barely started to fill my thermos, when this older blonde woman went out of her way from her seeing me by the fountain area while she was on the other side of the store. She then approached me, which I then noticed she was in a Racetrac shirt. Anyhow instead of politely informing me that I guess you can't use a thermos for a slushy, she was overly rude and disrespectful as she was talking at me and not to me. Told me I wasn't allowed to use a thermos for a slushy and I've been told that on multiple occasions, which I responded to I've never been told that and she blatenly called me a liar and that I have been told that and I needed to stop filling my thermos and I could go pay for a large drink. To which I responded I don't see the issue if I'm paying for it anyhow and she wanted to continue to argue and tell me to stop filling my thermos and go pay for a large drink. At that point I was over the disrespect and how she was talking and treating me, and asked her for corporates number and the district managers contact as I'm assuming she was so e type of manager just wasn't sure if she was the store manager or not because I asked her name and position and she actually told me SHE DIDNT HAVE A NAME, so when I asked again for or how to contact corporate or the district manager she waved her hand at me as if she was dismissing me and shooing me away. So I then again tried asking her name again and refused to give it to me, so I then walked to the register and asked the guy working I believe she said his name was Chris but I wouldn't know his either cause when I asked him his he gave the same reply as she did and said he didn't have a name... Never have I been so apalled and disrespected by someone who works in customer service, as I work in hospitality. It explains why the guy working acted and said what he did as obviously she sets the tone for the unprofessionalism and poor excuse for customer service. Never will I ever step foot in that store let alone I may never step foot in another racetrack again if that's the type of people they hire to represent their brand an core values...
  • SM
    Scott M
    Aug 26, 2025
    2.0
    Buy lottery tickets here at your own risk. I've been ripped off twice by untrained, new workers. Store has a high employee turnover rate. Will definitely shop elsewhere in the future.
  • AS
    Anthony Schmitz
    Aug 18, 2025
    4.0
    Great selection of items, from fresh food and snacks to drinks, all paired with fast service. Their rewards program is a nice bonus, making the shopping experience even more enjoyable. Unfortunately, if you're not taking advantage of one of their offers, they items are way overpriced.
  • CT
    Carlos Teresa
    Aug 5, 2025
    5.0
    I love there pizza and the breakfast mmmmm

Frequently Asked Questions About RaceTrac

Does this location offer slushies?

Yes, this location offers a variety of Freeze Blast slushie flavors available year-round.

Does RaceTrac offer freshly brewed coffee?

Absolutely, all RaceTrac locations have coffee machines that grind whole beans on demand. You can choose your size, blend and whether you want to leave a little room for toppings, all with the touch of a screen.