Brand Certified
Pilot Travel Center
3.9(1644 reviews)
Certified by Pilot Travel Center • Mar 01, 2026
Business Details
1050 US 301 South, Jacksonville, FL
32234, United States
Certified by Pilot Travel Center • Mar 01, 2026
(904) 266-4238
Certified by Pilot Travel Center • Mar 01, 2026
https://locations.pilotflyingj.com/search
Certified by Pilot Travel Center • Mar 01, 2026
About
Certified by Pilot Travel Center • Mar 01, 2026
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Jacksonville, FL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Pilot Travel Center • Mar 01, 2026
Hours
Certified by Pilot Travel Center • Mar 01, 2026
Reviews
3.9
1,644 reviews
5 stars
746
4 stars
380
3 stars
237
2 stars
95
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times for showers and food, as well as unhelpful staff.
Cleanliness
Many reviews highlighted dirty bathrooms and showers, with some customers feeling uncomfortable using the facilities.
Parking Issues
The location is often described as too small and crowded, leading to difficulties in parking and navigating the area.
Staff Attitude
While some customers praised friendly staff, others reported rude behavior and lack of professionalism from employees.
Safety Concerns
Several reviews mentioned issues with potential credit card skimming and overall safety at the location.
- LKLeo KopperFeb 9, 20261.0Every body too slow!!!!
- AAalberto alvarezJan 13, 20261.0I recommend against it; the service is very bad.
- JSjordan schrinerJan 12, 20262.0I think this is the smallest and most lacking Pilot truck stop I’ve ever been to. It feels more like a gas station. Parking and fuel lanes are crowded at all hours of the day and they don’t have a very good selection of warm food like most Pilots. The few food items that they do have out look like they’ve been sitting in the warmers for awhile. The bathrooms are tiny and more crowded than your typical gas station bathroom and only has three showers, one of which is out of order. The staff I have encountered have been pleasant at least.
- RWRobert WoodsDec 5, 20251.0Dry bad customer service tell the cashier to stay off her phone I have never seen someone so rude and not friendly at all If you don’t like your job don’t come to work White female long dark hair black vest on couldn’t see name tag Will not be back don’t tell me your sorry fix the problem if there want one you wouldn’t have a negative review send someone in unanimous see for your self
- NCnick corosNov 19, 20251.0BEWARE OF POTENTIAL ID THEFT. The safety tape over the card scanners is damaged on pump 8 at a minimum and they require people with a Holman WEX Fleet card to leave their card and state ID in the store if they want to pump gas. Holman is one of the largest providers of fleet fuel cards and work at every other station. This is asinine and seems like a massive liability issue at the minimum.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
Brand Certified Facts from Pilot Travel Center
Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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