Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Jacksonville, FL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
1,642 reviews
5 stars
746
4 stars
380
3 stars
237
2 stars
95
1 star
184
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some customers reported rude service while others praised helpful and friendly employees.
Cleanliness
Frequent complaints about dirty bathrooms and showers, with some customers noting occasional cleanliness.
Parking Issues
Consistent feedback about inadequate parking space and difficulty navigating the lot, especially for larger vehicles.
Shower Availability
Long wait times for showers reported, with issues regarding cleanliness and availability.
Safety Concerns
Reports of potential credit card skimming and safety issues at the pumps.
- JSjordan schriner1 day ago2.0I think this is the smallest and most lacking Pilot truck stop I’ve ever been to. It feels more like a gas station. Parking and fuel lanes are crowded at all hours of the day and they don’t have a very good selection of warm food like most Pilots. The few food items that they do have out look like they’ve been sitting in the warmers for awhile. The bathrooms are tiny and more crowded than your typical gas station bathroom and only has three showers, one of which is out of order. The staff I have encountered have been pleasant at least.
- RWRobert WoodsDec 5, 20251.0Dry bad customer service tell the cashier to stay off her phone I have never seen someone so rude and not friendly at all If you don’t like your job don’t come to work White female long dark hair black vest on couldn’t see name tag Will not be back don’t tell me your sorry fix the problem if there want one you wouldn’t have a negative review send someone in unanimous see for your self
- FFfelix fernandezNov 19, 20251.0Lazy people, no cleaning the bathroom
- NCnick corosNov 19, 20251.0BEWARE OF POTENTIAL ID THEFT. The safety tape over the card scanners is damaged on pump 8 at a minimum and they require people with a Holman WEX Fleet card to leave their card and state ID in the store if they want to pump gas. Holman is one of the largest providers of fleet fuel cards and work at every other station. This is asinine and seems like a massive liability issue at the minimum.
- JLJoseph LawrenceNov 18, 20255.0Nice staff and a good place for a fast visit
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services does Pilot Travel Center in Jacksonville, FL offer?
Pilot Travel Center offers gas, diesel, DEF with high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee. Amenities include CAT scales, laundry, and reserved parking.
Is the Pilot Travel Center open 24 hours?
Yes, the Pilot Travel Center in Jacksonville, FL is open 24 hours every day of the week.
Can anyone purchase a shower at this location?
Yes, anyone can purchase a shower at Pilot Travel Center locations.
How can I reserve parking or showers at this Pilot Travel Center?
You can use the Pilot app or visit https://pilotcompany.com/park to reserve parking. Showers can also be reserved as indicated in the app.
What payment methods are accepted at Pilot Travel Center Jacksonville?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, and Google Pay.
Does this Pilot Travel Center have a CAT scale?
Yes, all Pilot Travel Center locations, including the Jacksonville, FL location, have CAT scales available.
What nearby restaurants can I visit before or after my stop at Pilot Travel Center?
Nearby restaurants include Subway, Waffle House, Burger King, Arby's, McDonald's, and Godfather's Pizza Express, perfect for grabbing a meal before or after visiting the travel center.
Are there nearby lodging options close to the Pilot Travel Center?
Yes, nearby lodging options include Best Western Baldwin Inn, Red Roof Inn Baldwin, and Red Roof Inn, providing convenient accommodations for travelers.
Where can I get propane exchange services near Pilot Travel Center?
Blue Rhino Propane Exchange is located nearby, offering convenient propane exchange services close to the travel center.
Which competitors are near Pilot Travel Center in Jacksonville, FL?
Nearby competitors include TA Travel Center, Loves Travel Stops, Shell, Kangaroo Express, and Murphy USA, giving customers multiple fuel and convenience options.