Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Jacksonville, FL!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
1,932 reviews
5 stars
891
4 stars
420
3 stars
201
2 stars
103
1 star
317
What are people saying?
AI-generated from recent customer reviews
Parking Issues
Customers frequently reported problems with paid parking, including being towed despite having valid permits and a lack of available free parking spots.
Cleanliness
While some customers noted clean showers and bathrooms, many others complained about dirty facilities and long wait times for showers.
Customer Service
Mixed reviews on staff behavior; some praised friendly employees while others reported rude service and lack of assistance.
Food Availability
Customers expressed frustration over the unavailability of certain food items, particularly corn dogs, and dissatisfaction with food quality.
- IAiesha atkinson2 days ago1.0Towed my trailer we are truck drivers we should not have to pay for parking it is our job and our lives we pay for the bad food they have in there and the half cleaned showers this crazy I pray the lose a lot of money for this amen
- MRMuhammad RachmatullahJan 4, 20261.0Drivers, take this review seriously because this place has no free parking. They would kick you out and wake you up, better pay or use your point than dealing with problems. Maybe you could get a free parking if you’re lucky but that would be rare opportunity in this pilot.
- JJJenniferJan 4, 20261.0Tabitha an associate was very rude there was a man that kept going in to clean restrooms while females where still in there the toilets in the showers hadn't been cleaned at all some showers did not have hot water when staff was informed about it they questioned me as to how hot was it instead of just going to check it but either way im not paying 18. 25 for a cool or cold shower I paid for a hot shower
- CPCURTIS PATRICKDec 24, 20251.0Pay to park or you get kicked out. The security walks around with a pen and pad and cuffs. I’m not ever paying them to park I’m done with that. As a token of appreciation I have left my bottles in their parking lot emptied out and encourage all truckers to do the same. This place is a money grab joke
- ASAdrienne StrubbeDec 15, 20251.0I am so sick of this store.I come here every day looking for corn dogs. They never had them.It does not matter what time of day I come here.They never have them, and they always refuse to make any. I don't know why you sell a product that you won't put out for people to actually buy.But you can bet they won't get any more of my money. Terrible store they never have any food. Just chicken wings, that's all they ever have.
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Jacksonville offer?
Pilot Travel Center in Jacksonville provides fuel including gas, diesel, DEF, and EV charging, clean restrooms, showers, overnight parking, Wi-Fi, a variety of fresh foods and snacks, and coffee.
Is Pilot Travel Center Jacksonville open 24 hours?
Yes, this location is open 24 hours every day of the week, including holidays with regular hours.
What payment methods are accepted at Pilot Travel Center Jacksonville?
The location accepts American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
Are showers available at the Pilot Travel Center in Jacksonville?
Showers are available at some locations. For details and pricing, please contact the store directly or check the store locator online.
Can I reserve parking at this Pilot Travel Center?
Yes, you can reserve parking using the Reserve Now app linked through the Pilot website.
Does this location offer mobile food ordering?
Yes, customers can order food for pickup via the Pilot app or online ordering system.
What nearby dining options are available around Pilot Travel Center Jacksonville?
Nearby dining options include Arby's, Subway, Auntie Anne's, and Cinnabon, offering a variety of fast food, sandwiches, bakery items, and coffee.
Are there nearby convenience stores or gas stations near Pilot Travel Center Jacksonville?
Yes, there are multiple nearby convenience stores and gas stations including Circle K, Kangaroo Express, and RaceTrac.
What nearby services might be useful for truck drivers at the Pilot Travel Center in Jacksonville?
Nearby services for truck drivers include CAT Scale for weighing, Robert's Diesel Service for vehicle repairs, and Salem NationaLease for truck rentals.
How can customers stay updated on special offers or rewards at Pilot Travel Center Jacksonville?
Customers can use the Pilot app to access rewards, daily offers, and mobile ordering to save money on the road.