National Car Rental

Reviews

• AM

  Austin Manor

  4 days ago
  5.0
  I wanted to share my experience, specifically how this location's Manager, Stephen, went above and beyond to help us in a tough situation. Bad winter weather in the northeast caused a slew of cancellations which in turn caused several customers to extend their rentals, leaving all car rental companies without cars the night we arrived. While this was completely out of his control, Stephen was able to triage incoming customers and get us on a waitlist and got us into a vehicle the next morning. He also helped to correct a billing issue when we returned the rental at the end of our trip. He really went above and beyond to manage a bad situation.
• MI

  Mortuest Ex Inferis

  Dec 28, 2025
  5.0
  I always have a great experience with National. Good selection, decent corporate rates, friendly, helpful staff, and easy access and availability to their locations.
• BH

  B H

  Dec 23, 2025
  1.0
  I didn't care for the car. It would self-regulate the air conditioning upon ignition, begin firing the pistons before I even stepped off the brake pedal, not allow operation of doors and things because it was in something called "accessory mode," and started making the weirdest alarm as I was driving at one point that didn't stop until I stopped and turned off the engine. It's like it had a mind of its own. Also I didn't care for the customer service that I reached out to at one point.
• MB

  Matthew Brodycz

  Dec 21, 2025
  5.0
  Had nothing but problems with AVIS despite having a reservation. Customer service rep may not have felt like working that night - IDK. Anayah at National / Enterprise took 17 minutes to put me in a car from the time I walked up to the time I left the garage in the car... The car was clean, the car was maintained, the car functioned perfectly. Anayah, National, Enterprise - thank you.
• GG

  GatorGuy

  Dec 10, 2025
  5.0
  National Car Rental offers a consistently quick and convenient experience for renting and returning vehicles. * Price and Service (Excellent): Customers usually find good prices and appreciate the reliable, quality service provided by the staff. * Convenience (Excellent): A major highlight is their location; they often have a very convenient spot right inside or very close to the airport terminal, making it easy to access your car quickly after arrival. * Drop-off (Excellent): The process for returning the car is also very quick and easy, letting you get to your gate or destination without any hassle or long waits. Summary: National is a top choice for travelers who value speed, good service, and a super-convenient location at the airport.

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