Business Details
About
Mercedes Benz DealerUsed Car DealerAuto Accessories StoreAuto Maintenance
UPDATE: Service offering pick-up and drop-off valet. Virtual, remote, contact-free options for sales. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
- Onsite servicesAvailable
Location
Mercedes-Benz of Orange Park
7018 Blanding Blvd, Jacksonville, FL
32244, United States
Hours
Reviews
4.8
4,704 reviews
5 stars
4,249
4 stars
184
3 stars65
2 stars43
1 star
163
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism and friendliness of the staff, particularly mentioning individuals like Mike, Rodney, and Deniz for their exceptional service.
Service Quality
The service department received positive feedback for thorough inspections, timely repairs, and effective communication, although there were some complaints about specific service experiences.
Sales Experience
Several reviews highlighted a smooth and pressure-free car buying experience, with particular commendation for sales associates like Jabari and Deniz.
Professionalism Issues
A few customers reported unprofessional behavior from certain staff members, particularly in the service department, leading to dissatisfaction with their experiences.
- FBFri Barr5 days ago5.0Mike has been my adviser for 6-7 yrs , and he always showed great customer service- explaining in Detail technician report, things that need attention , & those that need monitoring. I don’t mind waiting for hrs. Bc I get a good service. And I leave the place w clean & shiny “ car , thanks to courtesy car wash . MB OP hav professional , respectful people , I’ll always go back there. Thank you !
- TVTim V6 days ago5.0I have been I have been a customer of Mercedes Benz of Orange Park for over 15years and always have great experiences. Recently had my 2019 E450 services for noise in the wheel. Bob Barr, my service advisor, is extremely customer service oriented — knowledgeable, respectful, and friendly — a true professional. The team quickly diagnosed and repaired the issue. Highly recommend Mercedes Benz of Orange Park Service department!
- RSRollie ScottJan 1, 20265.0I am always treated with love, kindness and professionalism. Ms.Zarina, treat me with the utmost respect and she goes over and beyond her expectations not only with me and my wife but I observed her professionalism assisting others. Zarina is a great piece of the Mercedes Benz family. I am glad to be honored to have met Ms. Zerina. We need more with her knowldge, education and professionalism to be a part of the Mercedes Benz family. Thank you...
- DLD. L.Dec 28, 20251.0If you value your time and being treated with basic respect, this may not be the dealership for you. I had a scheduled appointment that was not honored, was repeatedly asked for information I clearly stated was unavailable, and felt pressured toward financing options I explicitly declined. When I calmly stood firm, I was labeled ‘hostile,’ which was both inaccurate and insulting. This experience lacked professionalism and respect for a customer’s time and decisions. I will not be doing business here.
- MZMichael J. ZawislakDec 28, 20251.0Bought a 2018 BMW 650i Conv in March and have been putting off a review but needed to do this. Jabari was the sales agent that did the sale. I never owned a BMW before and relied on this dealership as being reputable and honest. Big mistake. Several items that shouls have came with the car were missing and after several calls to rectify this, the sales manager told me too bad and to “have a good life”. Very rude and disrespectful. The tool kit, First aid kit and the back seat air deflector were not in the car. To replace these cost $2000. Also, I left the Sunpass toll pod on the windshield of the car I traded in and asked Jabri to mail it to me. After a week I texted him to ask when he sent it. He said he mailed it. The next day a toll charge came up from that pod’s serial number. Jabri lied as it was either used on that car or transferred to another. I would never trust these people. They are not trustworthy as I caught them in a misrepresentation of the vehicle I overpaid for and caught them in a lie about the SUNPASS.
Frequently Asked Questions About Mercedes-Benz of Orange Park
Where is Mercedes-Benz of Orange Park located?
Mercedes-Benz of Orange Park is located at 7018 Blanding Blvd, Jacksonville, FL 32244, US.
What are the regular business hours for Mercedes-Benz of Orange Park?
The dealership is open Monday to Friday from 7:00 am to 7:30 pm, Saturday from 8:00 am to 6:00 pm, and closed on Sunday.
What services does Mercedes-Benz of Orange Park offer?
They offer services including oil changes, battery replacements, and brake pad and rotor replacements.
Can I schedule a service appointment online for my Mercedes-Benz at Orange Park?
Yes, you can schedule your service appointment online through their reservation page.
What payment options does Mercedes-Benz of Orange Park accept?
They accept cash and financing as payment options.
Does Mercedes-Benz of Orange Park offer any special health and safety measures?
Yes, they provide pick-up and drop-off valet service, virtual and contact-free sales options, and enhanced sanitization including Anti-Microbial vehicle treatments.
What Mercedes-Benz models can I find at Mercedes-Benz of Orange Park?
They have models like the Mercedes-Benz GLE and GLC available.
Are there any nearby car dealerships around Mercedes-Benz of Orange Park?
Yes, nearby car dealerships include Smart Center Jacksonville, Lexus of Orange Park, INFINITI of Orange Park Service Department, and Subaru of Orange Park Parts Department.
What local dining options are near Mercedes-Benz of Orange Park?
Nearby dining options include China Buffet and Quiznos, which are great for grabbing a meal before or after visiting the dealership.
What other services or facilities are close to Mercedes-Benz of Orange Park that customers might find useful?
Nearby services include the United States Postal Service, Atlantic Self Storage, and local pest control services like Bug Out and Ehrlich Pest Control.