Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Jacksonville.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
1,694 reviews
5 stars
1,522
4 stars
51
3 stars8
2 stars12
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Speed
Numerous reviews noted the quick turnaround time for services, with many customers expressing satisfaction with the efficiency of repairs.
Mixed Quality
While many experiences were positive, some customers reported issues with service quality, particularly regarding brake jobs and unnecessary upselling.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, citing high costs for services and perceived attempts at upselling unnecessary repairs.
- LBLaura Burrell6 days ago1.0I have brought my cars to this location for 16 years. Unless the customer is a car expert and able to advise what they need there isn’t much help. I had asked why I need two new tires after 1 year and he said, “I don’t know what you don’t understand, you need two new tires.” Per the notes in the system it looks like they had never rotated my tires in a year and notated that they had even wear so it wasn’t needed. I was explained that I didn’t ask for an alignment so they never performed one, which I have always been suggested items I needed to do since they are the experts. Bernie the manager hung up on me twice and one time I called back he put me on hold and never returned to the call. I explained I am the customer and he responded, “I know and I don’t care.” I requested for a general manager to contact me and he said no. When I picked up my car I had my husband and 13 year old daughter with me. I explained to Bernie I had called another Mavis and got a solution to the issue and obtained the information for the regional manager which he refused. He said well the number is posted all around the store. I replied I was unaware and he is in the customer service industry and should have assisted me with obtaining it. He stated he was not in the customer service indicated, he was in the automotive industry and wasn’t aware my car had feelings.my daughter jumped in and requested that he didn’t speak to her mother that way. Unfortunately though out the years the leadership has changed and the customer service and work ethic has diminished greatly at the expense of the customers.
- WGWill “Dragonslayer” GJan 3, 20261.0Went to the place on 1/3/2026. Ask if they can remove 2 bolts that were stripped and seized. The manager on duty said sure and told me that I will not be charged if they cannot fix it. He looked at it and pursued to work on it. After working on it for approximately an hour or so he said he couldn’t still remove the bolts. He charged me $80 plus tax even though he did not fix my issue. I argued that I should not be charged since he did not fix my problem. He said that’s for the SERVICE although he couldn’t fix my issue. WHAT A RIP OFF!!
- JJJadeDec 30, 20255.0Thank you to Gary and the team for helping me in my time of need! I was visiting my parents for Christmas in my Dune Beetle. When I packed up to head back home, we found an oil puddle under my car and headed straight to Mavis! They worked hard to get me back home, with many unexpected curveballs along the way. While we expressed frustration towards the bad luck, Gary did a great job of being polite and kind. My car is back up and running after the holidays!
- RDrachell dzDec 22, 20255.0I had a great experience at Mavis Tires & Brakes. From the moment I walked in, the staff was friendly, professional, and very helpful. They took the time to explain what my car needed. which I really appreciated. The service was fast, affordable, and done right the first time. My car feels safe and drives smoothly now. I highly recommend Mavis Tires & Brakes to anyone looking for honest, reliable auto service!
- RMRichard MartinezDec 21, 20255.0I was in a crisis. The moment I got to my car and saw that I had a nail in my tire I was devastated. At that moment I had two thoughts keep driving until the tire comes off or get it fixed. I called everyone and nobody picked up the phone until I called Mavis. From that call to when the tire was fixed was the est experience I have had with a tire shop. Thank you Mavis for saving my life and the life of my future generations. Definitely recommend. 5 stars.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more automotive services.
Do I need an appointment for brake inspection or repair?
No appointment is necessary, but it is recommended to make one for convenience.
What are the store hours for Mavis Tires & Brakes in Jacksonville?
Monday to Wednesday and Friday: 8 AM to 6 PM; Thursday: 8 AM to 8:30 PM; Saturday: 8 AM to 5 PM; Sunday: 9 AM to 5 PM.
Does Mavis Tires & Brakes price match other tire retailers?
Yes, they have a low tire price guarantee and will match competitor prices if you bring a price quote.
Can I drop off my car for service and pick it up later?
Yes, overnight drop-off is available. You can leave your keys in the dropbox and pick your car up the next day after notification.
Are walk-ins accepted for service or is an appointment required?
Walk-ins are accepted for all services; no appointments are required.
What payment options are accepted at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Where is Mavis Tires & Brakes located and what are some nearby points of interest?
The store is located at 2660 Race Track Rd., Jacksonville, FL 32259. Nearby places include Sun Tire for additional automotive repair, Advance Auto Parts for car parts, and CVS Pharmacy for health and convenience needs.
How can nearby locations like USPS and UPS Access Point be useful when visiting Mavis Tires & Brakes?
While visiting Mavis Tires & Brakes, you can conveniently access USPS and UPS Access Point nearby for shipping and mailing needs without making a separate trip.
Are there any ATMs near Mavis Tires & Brakes for easy access to cash?
Yes, LibertyX Bitcoin ATM, The Exchange Network, and Truist ATM are nearby, making it convenient if you need cash during your visit.