Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Jacksonville.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.7
1,672 reviews
5 stars
1,503
4 stars
51
3 stars8
2 stars12
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Gary, Margaret, and Bernie for their professionalism and positive attitudes.
Service Quality
While some customers reported excellent service and quick repairs, others experienced issues with substandard work and unnecessary upselling.
Efficiency
Several reviews noted quick service times, with many customers appreciating the fast turnaround for tire repairs and other services.
Pricing Concerns
There were mixed reviews regarding pricing, with some customers feeling that charges were excessive or that they were upsold on unnecessary services.
Inconsistency
Feedback indicated variability in service quality, with some customers having great experiences while others reported significant issues, suggesting inconsistency in staff performance.
- RLRobert Linn4 days ago5.0Darrius is the greatest service writer and I will definitely bring all my family business to him.
- LTLewis TurnerNov 12, 20255.0Gary is the man! Honest and extremely professional. Thanks for timely work!
- CSCynthia SoukupNov 8, 20255.0Always helpful and fast with reasonable prices. All three of my cars go here!
- LRlauren ranucciOct 29, 20255.0Just got repaired here and Darrius was awesome! So helpful and quick. 100% recommend!
- MCMark CurrieOct 28, 20255.0This place is amazing. They have the best customer service I've ever had the pleasure of dealing with. Came in needing a valve stem core. They filled all my tires up, found another one leaking replaced it told me no charge. Great spot. I will never use another tire shop again. Thanks guys!!
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more automotive services.
Do I need an appointment for brake inspection or repair?
No appointment is necessary, but it is recommended to make one for convenience.
What are the store hours for Mavis Tires & Brakes in Jacksonville?
Monday to Wednesday and Friday: 8 AM to 6 PM; Thursday: 8 AM to 8:30 PM; Saturday: 8 AM to 5 PM; Sunday: 9 AM to 5 PM.
Does Mavis Tires & Brakes price match other tire retailers?
Yes, they have a low tire price guarantee and will match competitor prices if you bring a price quote.
Can I drop off my car for service and pick it up later?
Yes, overnight drop-off is available. You can leave your keys in the dropbox and pick your car up the next day after notification.
Are walk-ins accepted for service or is an appointment required?
Walk-ins are accepted for all services; no appointments are required.
What payment options are accepted at Mavis Tires & Brakes?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Where is Mavis Tires & Brakes located and what are some nearby points of interest?
The store is located at 2660 Race Track Rd., Jacksonville, FL 32259. Nearby places include Sun Tire for additional automotive repair, Advance Auto Parts for car parts, and CVS Pharmacy for health and convenience needs.
How can nearby locations like USPS and UPS Access Point be useful when visiting Mavis Tires & Brakes?
While visiting Mavis Tires & Brakes, you can conveniently access USPS and UPS Access Point nearby for shipping and mailing needs without making a separate trip.
Are there any ATMs near Mavis Tires & Brakes for easy access to cash?
Yes, LibertyX Bitcoin ATM, The Exchange Network, and Truist ATM are nearby, making it convenient if you need cash during your visit.