Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Jacksonville.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.8
2,395 reviews
5 stars
2,210
4 stars
54
3 stars10
2 stars19
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the service provided by Kami.
Timeliness
Several reviews noted quick service, with many customers being satisfied with the speed of their repairs and maintenance.
Quality of Work
While many customers appreciated the quality of service, some expressed concerns about thoroughness and accuracy in diagnosing issues.
Honesty and Transparency
Some customers appreciated the honesty in service recommendations, while others reported feeling misled about necessary repairs.
Mixed Experiences
Feedback varied significantly, with some customers having excellent experiences while others reported serious issues and dissatisfaction.
- DDDaisha10143 days ago5.0Great customer service usually when something is wrong with my car I don’t go anywhere else I take it to the dealership because that’s where the previous owner took the car but my dealership want $700 for front break pads I paid $430 to get my front break pads replaced i highly recommend this place don’t go to dealerships they are too pricey and cost wayy to much mavis 100/10 highly satisfied 🙂
- HPholly penceNov 14, 20255.0Great customer service, not stressful, great pricing. I had a belt put in my car, and when I went to get into it the car was making a funny noise. I had let them know it was making a noise and they fixed it w/o giving me a hard time. Thank you!
- EBEllie BryanNov 11, 20251.0TRUST THE ONE STAR REVIEWS! I feel like anyone reading reviews here really needs to pay attention to the low ratings, they are honest and should be trusted. First off, their tire "warranty" is a not truthful. They’ll tell you your tires are covered, and then when something actually happens, they either give you maybe $10 off a tire, or nothing at all. On top of that, they never have any record of what they've done to your car, so if something goes wrong with a repair, they act like they never touched it in the first place. They’re also not honest about repairs. They’ll tell you things are wrong when they’re not, just to upcharge you. I had one experience where they claimed multiple parts in my engine needed replacing and that it would cost thousands of dollars. When I took my car to a trusted, reliable shop, they said there was nothing wrong at all and had no idea why the first shop would say that. Another time, I had an appointment and ended up sitting there for two hours. When I went to check on my car, they told me they hadn’t even looked at it yet because they didn’t think they could help with the issue I described. They could have told me that up front instead of wasting my time. Honestly, none of the staff seem to know what they’re doing or talking about, and they are not truthful with their prices. I wish I had paid more attention to the low reviews sooner because they were right. I cannot recommend this shop at all.
- RSRebecca SluderNov 7, 20255.0We had such a great experience at Mavis Tires & Brakes! We came in as a walk-in, completely stressed out and on the verge of tears, but the team immediately put us at ease. Every single gentleman working there was kind, patient, and genuinely friendly. They got started on our problem right away and went above and beyond to help us. The manager was very wonderful, he worked with us and even gave us a discount on two new tires. That kind of compassion and customer service is very rare these days. We’re so grateful for their help and kindness. Thank you to the whole team at Mavis Tires & Brakes for turning a stressful day into a positive one and making it possible for us to get home today with confidence in mind.
- KRKita RemNov 7, 20251.0I came to Mavis at 13958 Village Lake Circle (Jacksonville) for a routine oil change. They quoted me $485 for front brake pads and rotors, then after I paid, the price had ballooned to $570+ including a “miscellaneous shop supplies” fee of over $20. When I asked for a breakdown before paying, the employee claimed their system wouldn’t let them print it until after. That’s shady. And just as I’m leaving, an employee hits my car with someone else’s door while moving a vehicle. This place does not operate like a professional or honest business. It’s not even close to a discount shop I’ve had four tire sensors replaced for $300 in Casselberry. Meanwhile, this location overcharges, sneaks in fees, and gives you zero transparency.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes in Jacksonville offer?
Mavis Tires & Brakes offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more automotive services.
Do I need an appointment to get my car serviced at Mavis Tires & Brakes?
No appointment is necessary, but it is recommended to schedule one for your convenience. Walk-ins are accepted for all services.
Does Mavis Tires & Brakes match tire prices from other retailers?
Yes, Mavis has a low tire price guarantee and will match competitor prices with proof, within 30 days of purchase.
What are the operating hours of Mavis Tires & Brakes in Jacksonville?
The store is open Monday to Wednesday and Friday from 8am to 6pm, Thursday until 8:30pm, Saturday from 8am to 5pm, and Sunday from 9am to 5pm.
Is there a waiting area where I can wait while my car is serviced?
Yes, all locations have a waiting area with free Wi-Fi and television for customers.
What tire brands are available at Mavis Tires & Brakes?
They offer many top tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
Does Mavis Tires & Brakes provide free air filling for tires?
Yes, most Mavis locations have free tire air stations where customers can check and fill their tire pressure for free.
Are there any hotels near Mavis Tires & Brakes where visitors can stay?
Yes, nearby hotels include Hampton Inn and Suites Jacksonville South - Bartram Park, Hampton's On the House, Residence Inn by Marriott Jacksonville South Bartram Park, and Holiday Inn Express Jacksonville South Bartram Park.
What dining options are close to Mavis Tires & Brakes for customers waiting for their car?
Nearby dining options include DQ Grill & Chill, Dairy Queen, Wendy’s, Takhrai Thai Restaurant, Spice Grill Indian Cuisine, Panda Express, Dunkin', Moe’s Southwest Grill, Zaxby’s, Tsunami sushi & Hibachi, Red Bowl, Jimmy John’s, MOD Pizza, and Hurricane Grill & Wings.
Are there alternative tire shops near Mavis Tires & Brakes for comparison or additional services?
Yes, nearby competitors such as Auto Spot Tire Pros and Tires Plus offer similar tire sales and automotive repair services.