Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Jacksonville.
Details
- Requires appointmentNot available
- DebitAvailable
- RestroomAvailable
Location
Hours
Reviews
4.8
1,929 reviews
5 stars
1,792
4 stars
53
3 stars13
2 stars15
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Carrie and Cody.
Efficiency
Numerous reviews highlighted the quick service, with many customers being in and out in a short amount of time.
Honesty
Customers appreciated the honest assessments of their vehicle needs, with no pressure to purchase unnecessary services.
Quality of Work
Overall, the quality of repairs and services received positive feedback, with many customers reporting successful resolutions to their car issues.
Negative Experiences
Some customers reported issues with service delays, miscommunication, and dissatisfaction with how their concerns were handled.
- TNThomas Nguyen5 days ago5.0I dropped off a flat tire for repair about 2 weeks ago. The staff greeted me and treated me really well and didn't even charge me for the repair. Never had this kind experience elsewhere.
- EWEiko WellerNov 13, 20255.0I just moved to the area, and when I went to switch my license plate both the screw heads broke off. I called Mavis and they said to come in, and they would see what they could do. Everyone was so kind, and the man who fixed the problem went above and beyond to help me. I highly recommend this place, and will be going back again for service.
- JGJynita GravesNov 13, 20255.0The touchton location ALWAYS look out for me. It doesn't matter what I need, they get it done and in a timely fashion. Carrie, GOD bless her heart, is just the sweetest and she is so fair. She always tells me what really isn't needed and what is. She makes sure I have all the facts to make a better decision versus attempting to just make me purchase more. I won't be going anywhere else.
- JJJoshuaNov 6, 20255.0Mavis was quick and efficient. They got me in with no appointment and back on the road in no time! The service was professional and I will definitely be coming back in the future.
- VCVirginia ChambleyNov 6, 20255.0This is the best place to go hands down. I will never go anywhere else. My truck was leaking oil and they fixed within the hour. They are super nice and professional.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers tires, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and more.
Do you have a tire price match guarantee?
Yes, Mavis Tires & Brakes offers a tire price match guarantee and also guarantees the price for 30 days after purchase.
Are appointments required to receive service?
No, appointments are not required but are recommended for faster service.
Do you offer same-day service if I drop off my car?
Yes, you can drop off your car for same-day service and you will be called once your car is ready for pickup.
What are your hours of operation?
Monday to Wednesday and Friday: 8 AM to 6 PM, Thursday: 8 AM to 8:30 PM, Saturday: 8 AM to 5 PM, Sunday: 9 AM to 5 PM. Closed on major holidays.
Do you perform wheel alignments and how much do they cost?
Yes, wheel alignments are offered starting at approximately $89.99 for most cars. Contact the store for exact pricing.
Is there a waiting area where customers can stay during service?
Yes, all locations have a waiting area with a television and free Wi-Fi where customers can wait inside or outside during the service.
What tire brands are available at Mavis Tires & Brakes?
We offer a wide selection including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, and many more.
Are there any nearby automotive repair shops if I want to compare services?
Yes, nearby automotive repair shops include Auto Spot Tire Pros and other Mavis Tires & Brakes locations in the area.
What attractions or restaurants are near Mavis Tires & Brakes in Jacksonville that I could visit before or after my appointment?
Nearby are Vagabond Korean Steakhouse, Papi Chulo's Mexican Restaurant, and Cantina Louie, which offer great dining options close to the shop.