Business Details
About
Land Rover DealerAuto Parts StoreAuto MaintenanceUsed Car Dealer
Pick-up and delivery options for service available. Our sales department has remote options for sales. We're committed to the health, safety, and needs of our customers. Enhanced sanitization processes in place, including Anti-Microbial vehicle treatments.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
1,692 reviews
5 stars
1,510
4 stars
54
3 stars20
2 stars23
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by staff members, particularly highlighting Mary, Jatin, and Randi for their professionalism and attentiveness.
Service Quality
The service department received high marks for efficiency, thoroughness, and effective communication, with many customers noting quick turnaround times and quality repairs.
Sales Experience
Many reviews reflected a positive car buying experience, with staff being described as knowledgeable, accommodating, and low-pressure, making the purchasing process enjoyable.
Team Performance
The dealership's team was frequently commended for their collaborative approach and seamless service, creating a welcoming environment for customers.
Concerns Raised
A few reviews expressed serious concerns regarding discriminatory treatment and poor service experiences, indicating a need for improvement in customer relations.
- MSM T Stechison5 days ago5.0We just bought a beautiful new Defender from Randi Morgan at Land Rover Jacksonville. She was an excellent salesperson that was well-informed and very pleasant to deal with. She spent a long time showing us how many of the features work in this great vehicle. This was supplemented by a 2 hour thorough training by Enan after we got the car home. Everyone we dealt with in the dealership was very courteous including the manager who we met by chance the first time we pulled in and were parking our Porsche to look around. Overall, this was an excellent car buying experience.
- LVLuba Vakulsky5 days ago5.0Jerome was absolutely excellent, communication, a positive attitude and professionalism, the customer service he provided was outstanding.
- GRGrumpy's Restaurant5 days ago5.0Outstanding Experience with Andrew and the Land Rover Team! I can confidently say that Andrew made the entire experience exceptional from start to finish. He was professional, patient, and incredibly knowledgeable — not just about the vehicles, but also about the details that matter most when making a high-end purchase. Andrew went above and beyond to ensure everything was handled smoothly — from the trade evaluation to delivery and follow-up. His communication was clear, timely, and genuine, and he made us feel like valued clients every step of the way. If you’re considering a new or pre-owned Land Rover, ask for Andrew. You won’t find anyone more dedicated to customer service and professionalism. — Daniel D. DeLeon
- ATAngry Todd6 days ago5.0Called and spoke with Daniel. He assisted me immediately, getting all information and recommending towing to get my car to them. The walk around video, the inspection video, and the troubleshooting video were amazing! So informative! The repair was reasonable and done with utmost confidence that it would fix the issue. I got my car back and it’s running great! I would highly recommend!
- MBMartin BNov 16, 20255.0JEROME MEDINA IS PERFECT , SERVICE ADVISOR GREAT! ME AND MY WIFE WERE THERE ON SATURDAY AND HE EXPLAINED ALL AND COMPLETED SERVICE VERY FAST AS WE NEED THE RANGE ROVER. THANK YOU LAND ROVER JACKSONVILLE FOR KEEPING JEROME IN YOUR TEAM.
Frequently Asked Questions About Land Rover Jacksonville
What are the regular business hours for Land Rover Jacksonville?
Land Rover Jacksonville is open Monday through Friday from 9:00 AM to 7:30 PM and on Saturday from 9:00 AM to 6:00 PM. The dealership is closed on Sundays.
Does Land Rover Jacksonville offer any special service hours?
Yes, the service department operates Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM.
What are the holiday hours for Land Rover Jacksonville?
Land Rover Jacksonville is closed on November 27, 2025, December 25, 2025, and January 1, 2026. It operates with limited hours on December 24, 2025, from 7:30 AM to 4:00 PM, and on December 31, 2025, from 7:30 AM to 5:00 PM.
Where is Land Rover Jacksonville located?
Land Rover Jacksonville is located at 11217 Atlantic Blvd, Jacksonville, FL 32225, USA.
What Land Rover brands and models are available at Land Rover Jacksonville?
They offer Land Rover, Range Rover, Discovery, and Defender models.
Are there any special health and safety measures in place at Land Rover Jacksonville?
Yes, the dealership has enhanced sanitization processes including Anti-Microbial vehicle treatments and is committed to the health and safety of customers.
What payment methods does Land Rover Jacksonville accept?
They accept payment by check, debit card, and mobile NFC payment methods.
Does Land Rover Jacksonville offer pick-up and delivery service options?
Yes, pick-up and delivery options for service are available, and the sales department also offers remote sales options.
What nearby dealerships could I visit if I'm in the area?
Nearby dealerships include Jaguar Jacksonville, Fields Jacksonville, Porsche Jacksonville, Atlantic Coast Acura, Duval Acura, Hyundai, and Audi Jacksonville, offering a range of automotive brands and services.
Are there any dining options near Land Rover Jacksonville where I can eat before or after my visit?
Yes, Tropical Smoothie is a nearby restaurant you can visit for a meal or snack before or after your dealership visit.
What automotive service centers are located near Land Rover Jacksonville?
Nearby automotive service centers include Duval Acura Service Center, Jenkins Hyundai of Jacksonville Service, and Matt's Automotive, which offer repair and maintenance services.