Buick DealerGMC DealerUsed Car DealerAuto Maintenance
Exceptional service and maintenance is an integral part of Key Auto Company. At Key Buick GMC in Jacksonville, FL, we adhere to the highest standards of customer service to our St. Augustine, Orange Park & Gainesville, FL Buick and GMC shoppers. We're your Buick GMC Dealer In Jacksonville.
Many customers praised the helpfulness and professionalism of the staff, particularly mentioning individuals like Vince, Zach, and Beckie.
Sales Experience
Overall, customers reported positive experiences during the vehicle purchasing process, highlighting the low-pressure environment and attentive sales staff.
Service Department Issues
Several reviews indicated problems with communication and service delays in the service department, with some customers expressing frustration over lack of updates.
Mixed Repair Experiences
While some customers were satisfied with the mechanical service, others reported dissatisfaction with the handling of repairs and diagnostic fees.
TT
Thomas Thomas
1 day ago
1.0
Mechanic guy will not let you know of certain items you need even if he's fixing on other items on your vehicle I asked zack on numerous occasions if my tires on my 2025 Chevy Silverado needed rotation I was always told no now my tires are worn weave before the life stand expired horrible service I feel like I've been ripped off now I was never informed that I needed for brake pants even though the guy the mechanic guy was working on my truck for back rear brakes that's pathetic I can't prove anything about my review cameras but it's out as well everything seems to be on me as the customer even though the mechanic showed no passion lousing service very disappointed as a customer and I'm warning certain customers I won't say to be aware of that mechanic at GMC Buick on Southside boulevard
JG
Johnny Gomez
5 days ago
5.0
I love this place every one is great, kind and professional, they’ll work with you and make it as simple as possible, shout out to Zach Kah, thank you for your excellent work
JK
Jeremy Kespohl
6 days ago
5.0
I work as a lemon law attorney, so I see a lot of dealers who do things the wrong way. Thus, it was very refreshing to work with a dealer in buying my own vehicle who did things right. Key Buick GMC was friendly, attentive and helped me get exactly what I wanted for a price I could afford. I would very highly recommend working with them on your next purchase!
LR
Linda Riccardi
Feb 21, 2026
5.0
Absolutely the best truck buying experience ever! My salesperson, Keisha, was easy to work with from beginning to end. She made sure that my questions or concerns were addressed and always followed up in a timely manner. The sales manager, Mike, and the business manager, Doug, were very efficient and knowledgeable. It was abundantly obvious that the staff at Key Buick/GMC truly work as a team. It was our first time buying a vehicle from them, but it won’t be the last. Thanks to all!
RC
Reginald Carr
Feb 19, 2026
5.0
I was looking for a new pickup truck. My wife recommended Key Buick GMC based on her experience there a couple of years ago. Mr John Coleman helped us as soon as we walked through the door. He made the buying process easy. We are very happy with our new GMC Sierra.
Key Buick GMC is located at 4660 Southside Boulevard, Jacksonville, FL 32216, US.
What are the operating hours of Key Buick GMC?
Key Buick GMC is open Monday to Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 7:00 PM, and closed on Sundays.
What types of vehicles does Key Buick GMC specialize in?
Key Buick GMC specializes in Buick and GMC vehicles as a dealership and also offers used car sales and auto maintenance services.
Does Key Buick GMC offer special deals or promotions?
Yes, Key Buick GMC offers Manager Specials which can be viewed on their website.
How can I contact Key Buick GMC?
You can contact Key Buick GMC by calling +1 904-642-6060 or visiting their website at https://www.keybuickgmc.com/.
What services does Key Buick GMC provide besides vehicle sales?
Besides vehicle sales, Key Buick GMC provides exceptional auto maintenance and service adhering to high standards of customer care.
Are there any car dealerships near Key Buick GMC?
Yes, nearby car dealerships include Moke America Jacksonville and Key Hyundai, which offer additional automotive options for customers in the area.
What automotive repair facilities are close to Key Buick GMC?
Nearby automotive repair facilities include Key Audi, Key Hyundai, and Key Automotive Collision Center, providing a variety of repair services to customers.
Where can customers rent a car near Key Buick GMC?
Customers can rent a car nearby at Enterprise Rent-A-Car or Hertz, which are both conveniently located in the vicinity.
Are there any places to relax or dine near Key Buick GMC?
Nearby, customers can visit WXYZ Bar at Aloft Hotel for drinks and relaxation, or explore amenities at Aloft Jacksonville Tapestry Park hotel.
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