Business Details
About
Auto Repair ShopTire ShopBrake ShopOil Change Service StationAuto Air Conditioning Service
John's Automotive Inc. has been providing auto repair and auto maintenance services to North Florida, including Jacksonville, FL, for over 30 years. We are a full-service auto repair shop that works on brakes, radiators, transmissions, auto AC, suspensions, tire changes, oil changes, engine repair, and more. At John's Automotive, we service all makes and models of cars and trucks and even work on diesels. Whether you need routine maintenance or an engine overhaul, we can do it all.
John's Automotive is a family-owned business that is a Certifed Napa Auto Care Center. We have a highly-trained staff of mechanics that can help diagnose your car troubles and perform routine maintenance service to keep it running smooth.
Location
Hours
Reviews
4.5
237 reviews
5 stars
192
4 stars
15
3 stars
5
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and professional service, some reported poor experiences with rude staff and lack of accountability.
Honesty and Integrity
Numerous reviews highlighted the shop's honesty in diagnosing issues and providing fair estimates, although a few customers felt they were upsold on unnecessary repairs.
Quality of Work
Most customers were satisfied with the quality of repairs and quick turnaround times, but there were complaints about unresolved issues and ineffective repairs.
Pricing
Many customers appreciated the reasonable and competitive pricing, often noting that they received better deals compared to other shops.
Communication
Customers generally reported good communication regarding updates and repair processes, though some experienced issues with follow-up and clarity.
- ELEric LarsonNov 11, 20255.0Will drive 45 minutes for honest and to that point mechanic. Glad I found this place and will never use another shop. 5 stars all Around!
- LLLSep 24, 20255.0Brought my Scion XB to John's Automotive today because it was running rough. The shop was really busy but John Sr. got it in checked it out & I'll eventually have to have my fuel injectors replaced. Thank you John for taking the time to help me out with my car today & giving me a good price on the estimate to replace my fuel injectors. Marsha Roberts
- MTMorgan TownsendSep 20, 20255.0The service was amazing and fast. There were constant updates and great organization. I will be coming back and recommending them to others.
- DCD CintSep 17, 20251.0This place sucks, I took my car there for 3 things in which the older gentleman at the front counter wrote down when I dropped off my car. #1)O2 sensor, #2) window not working #3) check for a bad ground (which they corrected) but the reason why my check engine light was on was a bad O2 sensor which is what i also wanted them to fix.....come to find out when I left the shop and the CE light came back on and O2 sensor not replaced....listen im not angry but they were so rude about it when I bought it back and asked if the 02 was replaced to the point where I had to tell the man "god bless you" in hopes calm his nerves....truth is they only charged me $119 to fix the bad ground which is chump change for me but little did they know I had another $1,000.00 to spend on maintaining the vehicle that day that could of been in there pocket since the vehicle is my travel car everyday from Jax to Orlando...but since they were so rude and defensive ill take my $$ and other 4 cars else where...but no I can't recommend this place.And I hope they learn if the customer is coming in to spend more $, make the customer happy and let them spend more $ just take accountability.....and look back at your camera and see that the older gentlemen that I dropped the car off to at 930 am wrote down each thing I requested to be repaired. God bless you guys at John's and I wish you the best of luck
- SKS J KSep 11, 20255.0Stop your search!!!! This isn’t you have found it!! If you want an HONEST CREDIBLE ETHICAL PROFESSIONAL…… this is it. Its first come first serve so with my schedule it was a no brainer I dropped off my truck to have the A/C fixed and it was right after lunch they called me and said it was ready for pick up… next day took my mini van window regulator just gave up driving down the road they had it fixed by end of day. Cost were fair standard I have such high respect for individuals who can fix things intricate things these guys will always be my go to place and my hero’s. When you find a decent mechanic. Don’t ever leave them take them candy take them soda befriend them…. Note to self grab a six pack of Coke😃 thank you guy amazing job service with a smile and the owner …. Just a down home all around good guy!!! You can trust them and that’s saying something!!!
Frequently Asked Questions About John's Automotive Inc.
What types of vehicles does John's Automotive Inc. service?
John's Automotive Inc. services all makes and models of cars and trucks, including diesels.
What auto repair services does John's Automotive Inc. offer?
They provide brake repair, radiator services, transmission work, auto AC, suspensions, tire changes, oil changes, engine repair, and more.
What are the operating hours of John's Automotive Inc.?
John's Automotive Inc. is open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Is John's Automotive Inc. a certified auto repair center?
Yes, John's Automotive Inc. is a Certified Napa Auto Care Center with a highly-trained staff of mechanics.
What payment methods are accepted at John's Automotive Inc.?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where is John's Automotive Inc. located?
John's Automotive Inc. is located at 5748 Arlington Rd, Jacksonville, FL 32211, USA.
How can I contact John's Automotive Inc.?
You can call them at +1 904-743-8587 or visit their website at https://johnsautomotivejax.com.
Are there any nearby places where I can shop for automotive or hardware supplies?
Nearby, you can visit Superior Shade & Awning for hardware supplies, Sulphur Grove Tool, LLC for industrial equipment and building supplies, or Ace Hardware for general hardware needs.
Are there nearby places where I can get my car washed or detailed after repairs?
Yes, Squeaky Clean Car Wash offers car wash and auto detailing services close to John's Automotive Inc.
What nearby dining options are available if I need to wait during car service?
Napolis Pizza Cuisine, an Italian and pizza restaurant, is nearby where you can enjoy a meal while your vehicle is being serviced.