John's Automotive Inc.

4.5
240 reviews

About

Auto Repair ShopTire ShopBrake ShopOil Change Service StationAuto Air Conditioning Service
John's Automotive Inc. has been providing auto repair and auto maintenance services to North Florida, including Jacksonville, FL, for over 30 years. We are a full-service auto repair shop that works on brakes, radiators, transmissions, auto AC, suspensions, tire changes, oil changes, engine repair, and more. At John's Automotive, we service all makes and models of cars and trucks and even work on diesels. Whether you need routine maintenance or an engine overhaul, we can do it all. John's Automotive is a family-owned business that is a Certifed Napa Auto Care Center. We have a highly-trained staff of mechanics that can help diagnose your car troubles and perform routine maintenance service to keep it running smooth.

Location

John's Automotive Inc.
5748 Arlington Rd, Jacksonville, FL
32211, United States

Hours

Reviews

4.5
240 reviews
5 stars
195
4 stars
15
3 stars
5
2 stars
3
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and professional service, there were notable complaints about rude interactions and poor communication from some staff members.

Honesty and Integrity

Numerous reviews highlighted the shop's honesty in diagnosing issues and providing fair pricing, although some customers reported feeling misled or pressured into unnecessary repairs.

Quality of Work

The majority of customers expressed satisfaction with the quality of repairs and quick turnaround times, though a few reported unresolved issues after service.

Pricing

Customers frequently mentioned the affordability of services, often comparing it favorably to other shops, but some felt that certain repairs were overpriced.
  • PA
    Pedro Amesty
    Jan 5, 2026
    5.0
    Excelente
  • KG
    Khaleah Gwyn
    Nov 24, 2025
    5.0
    I've taken a few of my cars, and recommended some of my friends and family to go to this shop. They always are honest and upfront, and professional. They always get me back on the road when in distress. 100 percent recommend!
  • EL
    Eric Larson
    Nov 11, 2025
    5.0
    Will drive 45 minutes for honest and to that point mechanic. Glad I found this place and will never use another shop. 5 stars all Around!
  • LL
    L
    Sep 24, 2025
    5.0
    Brought my Scion XB to John's Automotive today because it was running rough. The shop was really busy but John Sr. got it in checked it out & I'll eventually have to have my fuel injectors replaced. Thank you John for taking the time to help me out with my car today & giving me a good price on the estimate to replace my fuel injectors. Marsha Roberts
  • DC
    D Cint
    Sep 17, 2025
    1.0
    This place sucks, I took my car there for 3 things in which the older gentleman at the front counter wrote down when I dropped off my car. #1)O2 sensor, #2) window not working #3) check for a bad ground (which they corrected) but the reason why my check engine light was on was a bad O2 sensor which is what i also wanted them to fix.....come to find out when I left the shop and the CE light came back on and O2 sensor not replaced....listen im not angry but they were so rude about it when I bought it back and asked if the 02 was replaced to the point where I had to tell the man "god bless you" in hopes calm his nerves....truth is they only charged me $119 to fix the bad ground which is chump change for me but little did they know I had another $1,000.00 to spend on maintaining the vehicle that day that could of been in there pocket since the vehicle is my travel car everyday from Jax to Orlando...but since they were so rude and defensive ill take my $$ and other 4 cars else where...but no I can't recommend this place.And I hope they learn if the customer is coming in to spend more $, make the customer happy and let them spend more $ just take accountability.....and look back at your camera and see that the older gentlemen that I dropped the car off to at 930 am wrote down each thing I requested to be repaired. God bless you guys at John's and I wish you the best of luck

Frequently Asked Questions About John's Automotive Inc.

What types of vehicles does John's Automotive Inc. service?

John's Automotive Inc. services all makes and models of cars and trucks, including diesels.

What auto repair services does John's Automotive Inc. offer?

They provide brake repair, radiator services, transmission work, auto AC, suspensions, tire changes, oil changes, engine repair, and more.