Jiffy Lube

4.6
364 reviews

About

Oil Change Service StationCar Inspection StationTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in JACKSONVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.

Location

Jiffy Lube
11620 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

4.6
364 reviews
5 stars
305
4 stars
18
3 stars
10
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and knowledgeable, with specific mentions of employees like Tammy and Josue providing exceptional service.

Efficiency

Numerous reviews highlighted the quick and efficient service, with many customers noting they were in and out in a short amount of time.

Mixed Experiences

While many reviews were positive, there were some negative experiences regarding employee attitudes and service quality, indicating inconsistency in customer satisfaction.

Thoroughness

Customers appreciated the thorough inspections and explanations provided during service, with many feeling well-informed about their vehicle's needs.
  • HP
    Holly Polf
    Jan 5, 2026
    5.0
    Great service! Friendly and fast!
  • TS
    Tim Struck
    Jan 3, 2026
    5.0
    Good service. Quick and friendly
  • LS
    Lily Silsby
    Jan 2, 2026
    5.0
    Excellent quick service will definitely come again.
  • TW
    Theotis White-Hampton
    Dec 4, 2025
    5.0
    Professional and great customer service. Tammy assisted me with great insight on my vehicle!
  • MF
    Matt Funk
    Dec 2, 2025
    1.0
    Just took my work van to this location for a basic oil change. Nothing crazy, nothing out of the ordinary. The attitude the employees have, need to be checked. If you aren’t happy with your job; find a new one. They had no knowledge of the van. Tried to tell me my work van was a specific type of work van. However, that specific type was only a Mercedes. They told me I needed 8 quarts of oil when I actually only needed 6. If they are new employees then the company should train them better. If they are veteran employees then the company should handle this accordingly. I will not be returning to this location or jiffy lube as a company. I’ll make sure everyone I know avoids this location and knows how I was treated. They had some snark remarks to my questions as I was genuinely confused. AVOID THIS LOCATION.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service