Business Details
About
Car DealerAuto Repair ShopUsed Car Dealer
Experience luxury made simple at Genesis of North East Jacksonville. Whether you’re exploring new Genesis models, shopping quality used cars, or scheduling expert Genesis service, our team is here to help. Visit our Jacksonville, FL, dealership to discover exceptional vehicles, personalized financing options, and a customer experience designed around you.
Details
- DeliveryAvailable
- Onsite servicesAvailable
Location
Jenkins Genesis of North East Jacksonville
11109 Atlantic Blvd, Jacksonville, FL
32225, United States
Hours
Reviews
4.5
435 reviews
5 stars
377
4 stars
9
3 stars2
2 stars4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, particularly highlighting individuals like Taneshia, Jenessa, and Garrett.
Sales Experience
Overall, customers reported a positive car buying experience, noting the lack of pressure and the professionalism of the sales team.
Service Department Issues
Several reviews indicated dissatisfaction with the service department, citing poor communication, slow service, and unresolved vehicle issues.
Deal Transparency
While many customers appreciated the transparent pricing and deals, some expressed frustration over undisclosed fees and changes in pricing during the sales process.
Facility Environment
The dealership's environment was frequently described as clean, welcoming, and well-maintained, contributing to a pleasant customer experience.
- CCcynthia clarkNov 1, 20255.0Jenessa was absolutely the best! Found the exact car that I wanted and was very knowledgeable about everything that I asked. The dealership itself is in pristine condition. Amazing experience all in all!
- ACAshley ClarkOct 31, 20255.0Our family has bought loads of cars, purchasing from Genesis NE was by far the best experience yet. This was my first car purchase all by myself and they truly made the process so easy and enjoyable. Special thank you to Dennis & Mike for staying late (sorry again) and everyone else who helped me 🤗
- NNNagaOct 28, 20255.0I recently bought a GV80 from Jenkins Genesis of Northeast Jacksonville and had an outstanding experience. The team was exceptional, offering me the best price, which led to finalizing the deal in just a few hours. They ensured a seamless process and provided top-notch customer service. I highly recommend this dealership to anyone looking to purchase a Genesis—you won’t find better prices or service anywhere else. A huge thank you to Dennis for securing an excellent deal. Greg,Taneshia and Leo were fantastic, thoroughly explaining all the car’s features and patiently addressing my questions. The General Manager, Chris, was also incredibly kind, stopping by to answer any additional questions I had
- SJsarah jenkinsOct 18, 20255.0Taneshia Ogden was wonderful helping me today with getting financed for my beautiful Honda Pilot, I love it. She was very helpful. She didn't give up. She kept working it until they got me approved. And on the payments I wanted. So if anybody's looking for a car ask for her because she's great I'm going to choose two containers
- JRJeri-Jo ReerOct 16, 20255.0I Absolutely Love my G80 sport prestige! When I got to the dealership I was looking to get back into a G70 As I owned one several years back and wasn't sure if I wanted the G70 as it was different then the way they first made it. Janessa Listened to my needs and what I was looking for and she found the perfect car for me! The way she pays attention to detail and really listens to the customer along with her outstanding professionalism and customer service at this dealership is the best i've ever seen! Chase was awesome too in finding the perfect car for me! They were awesome in getting me a good deal as well! Mike the finance manager made the transition smooth and easy! Everyone at this dealership is so friendly and are very attentive to the customers needs! Thank you guys so much for making this a great experience!!!! I recommend anybody wanting to buy a genesis needs to come to Jenkins!!!!
Frequently Asked Questions About Jenkins Genesis of North East Jacksonville
What are the business hours for Jenkins Genesis of North East Jacksonville?
Our service hours are Monday to Friday from 7 AM to 6 PM, Saturday from 8 AM to 4 PM, and we are closed on Sundays.
Where is Jenkins Genesis of North East Jacksonville located?
We are located at 11109 Atlantic Blvd, Jacksonville, FL 32225.
What services does Jenkins Genesis of North East Jacksonville offer?
We offer oil changes, tire services, brake services, expert Genesis vehicle service, and personalized financing options.
Does Jenkins Genesis of North East Jacksonville offer pickup and delivery services?
Yes, we provide in-store pickup, curbside pickup, and delivery services for your convenience.
Can I explore new and used Genesis vehicles at Jenkins Genesis of North East Jacksonville?
Absolutely! You can explore new Genesis models and shop quality used cars at our dealership.
What are the contact details for Jenkins Genesis of North East Jacksonville?
You can reach us by phone at +1 904-229-0982 or visit our website at https://www.genesisofnortheastjacksonville.com/.
Does Jenkins Genesis of North East Jacksonville have an online presence on social media?
Yes, you can find us on Facebook at https://www.facebook.com/JenkinsGenesisofNorthEastJacksonville/ and on Instagram under the handle @jenkinsgenesisjacksonville.
Are there any automotive service centers near Jenkins Genesis of North East Jacksonville?
Yes, Jenkins Hyundai of Jacksonville Service and Duval Acura Service Center are nearby automotive repair centers you can visit.
What nearby car dealerships can customers explore after visiting Jenkins Genesis of North East Jacksonville?
Nearby dealerships include Porsche Jacksonville, Land Rover Jacksonville, Jaguar Jacksonville, Coggin Honda Jacksonville, and CarMax, offering a variety of automotive options.
Are there any places to eat nearby Jenkins Genesis of North East Jacksonville?
Yes, Tropical Smoothie and Breakfast Bowls & Burritos are nearby restaurants where you can enjoy a meal before or after your visit.