Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
225 reviews
5 stars
168
4 stars
15
3 stars
6
2 stars
5
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and helpful service, particularly highlighting individuals like Caleb and Andreas for their professionalism and willingness to assist.
Service Quality
While some customers reported excellent service and quick repairs, others experienced issues with misdiagnoses and delays, leading to mixed reviews on service quality.
Pricing Concerns
Several reviews mentioned concerns about pricing, with some customers finding Goodyear to be more expensive than competitors, while others appreciated the transparency in pricing.
Appointment Issues
Multiple customers reported problems with appointments, including lost paperwork and long wait times, indicating a need for better management of scheduling.
Trustworthiness
There were mixed feelings about the trustworthiness of the service, with some customers feeling that unnecessary services were pushed, while others felt they received honest assessments.
- COChristina OgdenNov 7, 20255.0Was very helpful and very professional
- KBkate burnhamNov 6, 20255.0Great location, great communication, fast work. Friendly staff. Richie will take Great care of you!
- LLLemon_YTNov 1, 20251.0Andreas is at Tire Kingdom in Oakleaf, thank god i found him, this store went to trash after he and caleb left. If anyone is looking for Andreas, he is at Tire Kingdom in oakleaf.
- SRSteven RawlinsOct 21, 20255.0My daughter and I brought her Audi here to replace one of the tires. I have been happy with this brand and this location for many many years. Today we met with Richie, who made sure that everything was done correctly, professionally, and friendly. I could not beat the price. Thank you Richie for treating us right and for being a pro.
- LWLogan WelchOct 8, 20251.0Went in for an appointment, was told I didn’t make one even though I had an email confirmation. When he looked it up he said oh and then said that’s a weird looking Kia rio trying to make it look like he didn’t mess up. Then was told I would have to wait an hour for them to start with no apology. Man at the counter was the most rude employee I’ve ever spoken to. Don’t go to this location, this is my first time I’ve had a problem with a good year service.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair center owned by Goodyear Tire & Rubber Company, providing tire services and automotive repairs including oil changes.
What are the regular operating hours of Goodyear Auto Service?
The store is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Is Goodyear Auto Service open on holidays?
Goodyear Auto Service is closed on some holidays such as January 1, April 20, November 27, and December 25. On holidays like May 26, July 4, September 1, December 24, and December 31, it operates from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup and delivery services?
Yes, the store provides in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center has a wheelchair-accessible entrance and restroom, ensuring accessibility for all customers.
Does Goodyear Auto Service have mechanics and offer oil change services?
Yes, the center has qualified mechanics and offers oil change services.
Where is Goodyear Auto Service located?
It is located at 11800 San Jose Blvd, Jacksonville, FL 32223-1838, USA.
What nearby places can I visit before or after my appointment at Goodyear Auto Service?
Nearby options include the Prime Car Wash for car detailing, Dunkin' for coffee and snacks, and Chick-fil-A for a quick meal.
Are there any healthcare facilities close to Goodyear Auto Service?
Yes, nearby healthcare options include South Mandarin Chiropractic and Vibrant Life Health Center for chiropractic and nutrition services.
Can I combine my visit to Goodyear Auto Service with some fitness activities nearby?
Absolutely, you can visit Bailey's Powerhouse Gym Mandarin or Chuze Fitness, both located nearby, for your workout routines.