Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Caleb and Cory.
Service Speed
Several reviews noted quick service, with customers appreciating the efficiency in handling tire repairs and oil changes.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service, miscommunication, and questionable practices from some staff members.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors.
Trust Issues
A few reviews raised concerns about the honesty of the services provided, suggesting that unnecessary repairs were recommended.
S9
Soufsideslim 904
2 days ago
1.0
Overpriced and no warranty you can get better deals on the same tires from big chief, discount tires, tire kingdom and also if you just go to a different Goodyear location they will give you a better price almost $100 cheaper and it comes with some type of road hazard or warranty. I was told at this goodyear that they couldn't honor a road hazard price that was quoted to me because the guy who gave me the quote no longer works there.I went to a different Goodyear location and they honored it. Also depending on which staff member you talk to they will switch up pricing so be careful I won't shop at this Goodyear here again
DR
D R
Feb 2, 2026
5.0
Arrived an hour before closing due to my late arrival for an appointment and the confident, knowledgeable staff still serviced me for a tire repair. In and out in under an hour right before they closed. Staff is confident, well-versed, and gave me a free tire inspection just in case it may not have been a flat tire situation, and they still finished before closing after a diagnosis. Thank you, Christian!
JP
James Perry
Dec 2, 2025
1.0
Went there to get a quote for tires.
I have a 250 transit that has a high roof.
Was told by the guy in no uncertain terms my van was too tall. I didnt even drive the van to the location. As I left they had a chevy van on the lift with a ladder rack. Same height as my van without a ladder rack. I walked back and and said politely hey, my van is just about that same height. He said it's not about the height its about the weight. Googled the weight of both vehicles. They is a different of about 100lbs.
Basically, we live in a world where people have no clue what the answer truly is so they say no and stick by the no even when there is clear evidence of a way to proceed. Why? Because they dont own the business and why should they give a shit.
CC
Cb Cb
Nov 24, 2025
5.0
Richie is the best!!!! So good it only took 5 minutes from the minute I walked in to decide.i recommend everyone…..
KB
kate burnham
Nov 6, 2025
5.0
Great location, great communication, fast work. Friendly staff. Richie will take Great care of you!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair center owned by Goodyear Tire & Rubber Company, providing tire services and automotive repairs including oil changes.
What are the regular operating hours of Goodyear Auto Service?
The store is open Monday through Saturday from 7:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM.
Is Goodyear Auto Service open on holidays?
Goodyear Auto Service is closed on some holidays such as January 1, April 20, November 27, and December 25. On holidays like May 26, July 4, September 1, December 24, and December 31, it operates from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup and delivery services?
Yes, the store provides in-store pickup services for customers.
What payment methods are accepted at Goodyear Auto Service?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the service center has a wheelchair-accessible entrance and restroom, ensuring accessibility for all customers.
Does Goodyear Auto Service have mechanics and offer oil change services?
Yes, the center has qualified mechanics and offers oil change services.
Where is Goodyear Auto Service located?
It is located at 11800 San Jose Blvd, Jacksonville, FL 32223-1838, USA.
What nearby places can I visit before or after my appointment at Goodyear Auto Service?
Nearby options include the Prime Car Wash for car detailing, Dunkin' for coffee and snacks, and Chick-fil-A for a quick meal.
Are there any healthcare facilities close to Goodyear Auto Service?
Yes, nearby healthcare options include South Mandarin Chiropractic and Vibrant Life Health Center for chiropractic and nutrition services.
Can I combine my visit to Goodyear Auto Service with some fitness activities nearby?
Absolutely, you can visit Bailey's Powerhouse Gym Mandarin or Chuze Fitness, both located nearby, for your workout routines.
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