Many customers praised the staff for their exceptional service, particularly highlighting individuals like Doris and Joe for their helpfulness and professionalism.
Efficiency
Several reviews noted quick service and efficient repairs, with many customers expressing satisfaction with the speed of service.
Communication Issues
Some customers reported problems with communication, including missed appointments and lack of follow-up, leading to frustration.
Mixed Experiences
While many reviews were positive, there were also complaints about poor service and unprofessional behavior from certain staff members.
KK
Kelly
Dec 20, 2025
5.0
Steve was helpful!
ER
eric rousseau
Nov 25, 2025
5.0
Great service. Great staff. Great selection.
Willing to explain and not up-sell services.
BC
Bernard Canady
Oct 24, 2025
5.0
I recently had a very appreciated experience with Goodyear on San juan. I went their two weeks ago to repair the left air strut on my M-B GL 550. After the work was done, I had issues with the right front side. Ms. Doris and Sergio assured me that they would figure out the problem. Even though it took a couple of days it was fixed. They made me feel like I was family member and did not stop working hard until the problem was fixed. Doris and Sergio are very special people who deserve a raise and all the accolades that go with perfect personal service. Thanks for everything.
RR
Richard Reed
Oct 23, 2025
5.0
Very fast and friendly
KP
Kayak Pirate
Oct 15, 2025
4.0
Good corporate place to get tires and minor repairs, not so happy with the communication and not getting a call back when tire arrived. Service was quick and done well, techs are always trained well at Goodyear.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanic services.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday to Saturday from 7:30 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on public holidays?
The center is closed on most major holidays like New Year's Day, April 20, and Christmas Day but open with reduced hours (8:00 AM to 5:00 PM) on holidays such as May 26 and July 4.
What payment methods does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer in-store pickup services?
Yes, they provide in-store pickup services.
Is the Goodyear Auto Service location wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom.
Where is Goodyear Auto Service located?
It is located at 4593 San Juan Avenue, Jacksonville, FL 32210-2050, USA.
Are there any nearby gas stations to Goodyear Auto Service?
Yes, Hess Express and Sunoco Gas Station are nearby, convenient for refueling before or after your vehicle service.
What dining options are close to Goodyear Auto Service?
Nearby dining includes Dunkin' Donuts for coffee and snacks, Krystal for fast food, and Willard's Bar-B-Q Junction for barbecue.
Are there any nearby amenities or shops customers might visit while at Goodyear Auto Service?
Customers can access services like LibertyX Bitcoin ATM, visit The Lanes Hotel, or relax at Tucker Spa Element near the service center.