Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Reid, Eric, and Jason.
Service Quality
While some customers reported excellent service and quick resolutions, others experienced issues with repairs and service execution, leading to mixed reviews on reliability.
Pricing Transparency
Several reviews highlighted concerns about unexpected price increases and upselling, although some customers appreciated the discounts and fair pricing.
Timeliness
There were complaints about long wait times and delays in service, particularly for appointments, contrasting with positive experiences of quick service for others.
PP
Paula
Dec 26, 2025
2.0
Went to have a tire check for a slow leak. She said dry rot on my new tire. I went to 2 other tire places. They states normal wear and tear. Not dry rot.
AA
Ahmed Abdelhameed
Aug 22, 2025
5.0
I scheduled an oil change online with the advertised Valvoline option at the confirmed price, but when I arrived I was told it wasn’t available and that I’d need to pay more for a higher-priced oil. Fortunately, the manager understood and resolved the issue, which I really appreciate.
JJ
Jennifer
Jul 30, 2025
5.0
I am very happy with the experience I had at this location. Ken and Joe gained my trust by explaining in detail what was going on with my vehicle and giving me appropriate recommendations. I do not think I've ever felt as confident and reassured when I've left an auto service shop. Great customer service and highly recommend!
OP
Orion Productions
Aug 29, 2024
4.0
Professional people
MS
Michelle Mostert Strickland
Jun 13, 2019
1.0
So after I bought 2 new tires about 2 years ago I was leaving for work to Orlando only to realize that my car was shaking and pulling when increasing speed. I had to cancel my trip missing work. Went back to this place and they said that the tires they put on was not properly balanced. Fastfoward to 2019, because everyone deserves a second chance, I went back for 2 new tires again and to repair a tire with a nail in it. The next day leaving work at 11pm the tire that was suppose to be fixed went flat on top of a bridge in the middle of the night. I had to take it back, miss work and got the excuse that the glue did not seal properly. So wont be going back here.
Frequently Asked Questions About Goodyear Auto Service
What kinds of services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and mechanic services.
Where is Goodyear Auto Service located?
It is located at 14150 Beach Blvd., Jacksonville, FL 32250, USA.
What are the regular business hours for Goodyear Auto Service?
The center is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, the service center offers in-store pickup for products and services.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible to customers with disabilities?
Yes, the facility has wheelchair accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment through their reservation website: https://www.goodyearautoservice.com/en-US/make-appointment
Is Goodyear Auto Service open on major holidays?
The center is closed on certain holidays like January 1, April 20, and December 25, but open with limited hours on others such as July 4 and December 24.
What nearby places can I visit while in the area of Goodyear Auto Service?
Near Goodyear Auto Service, you can visit El TaCotorro for Mexican food, stop by Dry Clean Mart for laundry services, or explore Sea School Jacksonville, a local educational facility.
Are there convenient services near Goodyear Auto Service for car maintenance and storage?
Yes, nearby options include O'Reilly Auto Parts for car supplies, Prime Car Wash for detailing, and Life Storage facilities for storage needs.