Many customers praised the friendly and helpful staff, particularly highlighting individuals like Barb and Nick for their exceptional service.
Service Quality
While some customers reported positive experiences with quick and efficient service, others expressed concerns about mistakes made during repairs and upselling tactics.
Wait Times
Several reviews mentioned long wait times for service, even with appointments, leading to frustration among customers.
Pricing Issues
There were complaints about unexpected charges and perceived bait-and-switch tactics regarding pricing, particularly for oil changes and repairs.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others reported significant issues and dissatisfaction.
SB
steve Belleau
3 days ago
5.0
Good and Quick services with Nick ! 15 minutes and my flat was fixed :) Friendly and pets friendly too :)
JE
Jon Erickson
4 days ago
5.0
So far so good. Bought the warranty and there hasn’t been an issue the two times I brought it in for service. Now I have a slow leak and will determine if there is something wrong with the tire if it goes low again. If so I am supposed to get a new tire for free. We’ll see.
MM
Monica McDaniels
5 days ago
5.0
Highly recommend! Ask for Barb. Came in with a nail in my tire, and received excellent, prompt service.
AF
Alicia Foy
Feb 11, 2026
5.0
Purchased new tires and was provided with great service.
TM
Terri Morris
Dec 28, 2025
1.0
Make sure you get a second opinion. I was quoted a price but once they tore it apart found more needed to be done and price was higher. I didn’t think much of it until I brought my son’s truck back again and was told he needed a $3600 repair of replacing the differential and I was advised not to drive it once it was at Goodyear. My gut told me to get a second opinion so I did. The real problem was an actuator that cost $250. Then they tried to charge him $95 for looking at it after he was told there would be no charge to look at it. Nick the owner previously told me he was the highest revenue producer and won an award at their meeting originally I thought that was great but now I know why. If you’re a woman or young person with no mechanical knowledge take someone with you who does have mechanical knowledge. Do better Goodyear.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanic services.
Where is Goodyear Auto Service located?
It is located at 131 Gateway Circle, Jacksonville, FL 32259, USA.
What are the regular operating hours of Goodyear Auto Service?
Open Monday to Saturday from 7:00 AM to 7:00 PM and Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, in-store pickup is available at this location.
What payment options are accepted at Goodyear Auto Service?
Accepted payments include American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom facilities.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation link at their website.
Are there gas stations near Goodyear Auto Service where I can refuel?
Yes, BP, Mobil, Circle K, and Exxon & Mobil Stations are nearby for your fueling needs before or after your visit.
What dining options are available near Goodyear Auto Service?
Nearby restaurants include Burger King, Papa Johns Pizza, Subway, Dick's Wings Express, Quig's Meats & Eats, and Mack's Tenders and Wings for a variety of meals.
Are there any health or medical services close to Goodyear Auto Service?
Yes, Baptist Primary Care, Harbour Dental Care, St. Johns Endodontics, and St. Johns Pediatric Dentistry are nearby for medical and dental care.
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