Many customers praised the staff for being friendly, helpful, and accommodating, while others reported rude or unprofessional behavior.
Service Speed
Several reviews highlighted quick service for tire repairs and replacements, though some customers experienced long wait times.
Quality of Work
Mixed feedback on the quality of repairs; some customers were satisfied with the service, while others reported recurring issues after service.
Pricing
Customers noted fair pricing and good value for services, but some felt they were overcharged or misled about necessary repairs.
Facility Condition
The shop was described as clean and well-maintained, contributing positively to the customer experience.
KB
Kendall Brea
4 days ago
5.0
I want to extend my appreciation to the entire team at Goodyear, especially Manager Tony, for consistently providing excellent maintenance service for my police service vehicle. Every visit is handled with professionalism, attention to detail, and a clear commitment to safety and quality.
Tony always ensures the vehicle is inspected thoroughly, serviced efficiently, and returned in top condition. His communication is outstanding, and he makes sure any concerns are addressed right away. It’s clear he takes pride in his work and understands the importance of keeping law enforcement vehicles reliable and mission-ready.
Thank you, Tony, for your dedication and for always going above and beyond. Your outstanding service helps me do my job safely and effectively. I truly appreciate it.
EC
eileen Chatman.21
Nov 14, 2025
5.0
Trey helped me with my abs light this morning. No more light and no more problems
XL
Xuan Thuong Loc
Nov 11, 2025
5.0
I liked it here. Everything was taken care of so well.
BM
B Meyers
Nov 8, 2025
5.0
I just witnessed these dudes grab fire extinguishers, rush to the scene of an accident next door, and literally save a man's life by pulling him out of a burning vehicle.
You want trustworthy guys working on your car? This is where they work.
SH
Steve Hannon
Oct 21, 2025
5.0
I ended up with a flat tire on I95 in downtown Jacksonville coming from a medical appointment. I was able to make it to this Goodyear Service location after mounting the temp spare tire. The staff was very helpful and courteous. The customer-facing staff member reviewed options and recommended the appropriate tire. He fit me into the schedule for a walk-in, and had the new tire on the vehicle within an hour. This Goodyear team made it a pleasing experience, given it was a stressful day.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire sales and automotive repairs, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 817 North Clay Street, Jacksonville, FL 32202-4031, USA.
What are the regular business hours for Goodyear Auto Service?
They are open Monday through Saturday from 7:30 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
The service center is closed on some holidays such as January 1, April 20, and November 27, but open on others like May 26, July 4, September 1, December 24, and December 31 from 8:00 AM to 5:00 PM.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service provide wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances and restrooms.
Can I pick up my order in-store at Goodyear Auto Service?
Yes, they offer in-store pickup services.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
What nearby places can I visit before or after my service at Goodyear Auto Service?
You can visit Jenkins Quality Barbecue - Downtown for southern barbecue cuisine or Cancer Survivor's Park for a relaxing outdoor experience nearby.
Are there educational institutions near Goodyear Auto Service where I could visit?
Yes, Florida State College at Jacksonville and FSCJ Urban Resource Center are nearby and offer various educational opportunities.
Is there a convenient place to get automotive parts near Goodyear Auto Service?
Yes, Roll by Goodyear is a nearby location that specializes in automotive parts and tire repairs.