Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
817 North Clay Street, Jacksonville, FL
32202-4031, United States
Hours
Reviews
4.0
210 reviews
5 stars
138
4 stars
14
3 stars
10
2 stars
9
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness, professionalism, and willingness to help, although some reported rude or unhelpful experiences.
Service Quality
While several reviews highlighted quick and efficient service, others mentioned issues with diagnostics and unnecessary repairs, leading to dissatisfaction.
Trustworthiness
There are mixed feelings about the honesty of the service provided, with some customers feeling misled about repairs and pricing.
Cleanliness and Environment
The facility is generally described as clean and welcoming, contributing positively to the customer experience.
Wait Times
Customers reported varying wait times, with some experiencing delays that led to frustration, while others appreciated the prompt service.
- RBRachel BrubakerNov 28, 20255.0I got a flat on my trailer tire on my way to a work event. I found this Goodyear before exiting onto I-10, and they helped me change my tire to the spare for free. Very kind staff that honestly saved my day!
- KBKendall BreaNov 20, 20255.0I want to extend my appreciation to the entire team at Goodyear, especially Manager Tony, for consistently providing excellent maintenance service for my police service vehicle. Every visit is handled with professionalism, attention to detail, and a clear commitment to safety and quality. Tony always ensures the vehicle is inspected thoroughly, serviced efficiently, and returned in top condition. His communication is outstanding, and he makes sure any concerns are addressed right away. It’s clear he takes pride in his work and understands the importance of keeping law enforcement vehicles reliable and mission-ready. Thank you, Tony, for your dedication and for always going above and beyond. Your outstanding service helps me do my job safely and effectively. I truly appreciate it.
- ECeileen Chatman.21Nov 14, 20255.0Trey helped me with my abs light this morning. No more light and no more problems
- XLXuan Thuong LocNov 11, 20255.0I liked it here. Everything was taken care of so well.
- BMB MeyersNov 8, 20255.0I just witnessed these dudes grab fire extinguishers, rush to the scene of an accident next door, and literally save a man's life by pulling him out of a burning vehicle. You want trustworthy guys working on your car? This is where they work.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire sales and automotive repairs, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 817 North Clay Street, Jacksonville, FL 32202-4031, USA.
What are the regular business hours for Goodyear Auto Service?
They are open Monday through Saturday from 7:30 AM to 6:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
The service center is closed on some holidays such as January 1, April 20, and November 27, but open on others like May 26, July 4, September 1, December 24, and December 31 from 8:00 AM to 5:00 PM.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service provide wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances and restrooms.
Can I pick up my order in-store at Goodyear Auto Service?
Yes, they offer in-store pickup services.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at their reservation page: https://www.goodyearautoservice.com/en-US/make-appointment
What nearby places can I visit before or after my service at Goodyear Auto Service?
You can visit Jenkins Quality Barbecue - Downtown for southern barbecue cuisine or Cancer Survivor's Park for a relaxing outdoor experience nearby.
Are there educational institutions near Goodyear Auto Service where I could visit?
Yes, Florida State College at Jacksonville and FSCJ Urban Resource Center are nearby and offer various educational opportunities.
Is there a convenient place to get automotive parts near Goodyear Auto Service?
Yes, Roll by Goodyear is a nearby location that specializes in automotive parts and tire repairs.